Add a regulatory contact to an agency
Add a regulatory contact to a specific regulatory agency or within a jurisdiction in Compliance Workspace. By mapping a regulatory contact to a specific agency, this contact is notified about your case reporting, case audit, and case closures as they occur.
Before you begin
Role required: compliance_case_manager
About this task
As a compliance_case_manager, you can map one contact or multiple contacts to a regulatory agency. By default, all the regulatory contacts in the system are displayed. When you add a regulatory contact, you must analyze which jurisdiction it belongs to.
Procedure
-
Navigate to All > Compliance Workspace > Lists > Regulatory information > Regulatory contacts.
-
Select New.
-
On the Create New Regulatory Contact form, fill in the fields.
For a description of the fields, see Create New Regulatory Contact form.
-
Select Save.
- Create New Regulatory Contact form
Use the Create New Regulatory Contact form in Compliance Workspace to create a regulatory contact to either a regulatory agency or a jurisdiction.
Parent Topic:Regulatory Agency Library
---
title: Add a regulatory contact to an agency
description: Add a regulatory contact to a specific regulatory agency or within a jurisdiction in Compliance Workspace. By mapping a regulatory contact to a specific agency, this contact is notified about your case reporting, case audit, and case closures as they occur.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/grc-common-functions/add-regulatory-contacts.html
release: australia
product: GRC Common Functions
classification: grc-common-functions
topic_type: task
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [Regulatory Agency Library, Common GRC features, Governance, Risk, and Compliance]
---
# Add a regulatory contact to an agency
Add a regulatory contact to a specific regulatory agency or within a jurisdiction in Compliance Workspace. By mapping a regulatory contact to a specific agency, this contact is notified about your case reporting, case audit, and case closures as they occur.
## Before you begin
Role required: compliance\_case\_manager
## About this task
As a compliance\_case\_manager, you can map one contact or multiple contacts to a regulatory agency. By default, all the regulatory contacts in the system are displayed. When you add a regulatory contact, you must analyze which jurisdiction it belongs to.
## Procedure
1. Navigate to **All** > **Compliance Workspace** > **Lists** > **Regulatory information** > **Regulatory contacts**.
2. Select **New**.
3. On the Create New Regulatory Contact form, fill in the fields.
For a description of the fields, see [Create New Regulatory Contact form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/grc-common-functions/create-new-regulatory-contact-form.md).
4. Select **Save**.
- **[Create New Regulatory Contact form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/grc-common-functions/create-new-regulatory-contact-form.md)**
Use the Create New Regulatory Contact form in Compliance Workspace to create a regulatory contact to either a regulatory agency or a jurisdiction.
**Parent Topic:**[Regulatory Agency Library](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/grc-common-functions/regulatory-agency-library-rcm.md)
| title | Add a regulatory contact to an agency |
| description | Add a regulatory contact to a specific regulatory agency or within a jurisdiction in Compliance Workspace. By mapping a regulatory contact to a specific agency, this contact is notified about your case reporting, case audit, and case closures as they occur. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/governance-risk-compliance/grc-common-functions/add-regulatory-contacts.html |
| release | australia |
| product | GRC Common Functions |
| classification | grc-common-functions |
| topic_type | task |
| last_updated | 2026-11-06 |
| reading_time_minutes | 1 |
| breadcrumb | Regulatory Agency LibraryCommon GRC featuresGovernanceRiskand Compliance |