Create a GRC state model

task australia Updated Sep 10, 2026 1 min read create-a-grc-state-model.md
Raw file servicenow.com

Create a GRC state model to define the states a table's records move through so an issue workflow can use it to control its lifecycle.

Before you begin

Role required: sn_grc_issue_mgmt.issue_workflow_admin

About this task

A GRC state model defines the states that records move through, the transitions between those states, and how the lifecycle is displayed in the stepper component. You can associate a state model with an issue workflow to define the workflow's lifecycle. A GRC state model can be used across GRC applications, including Issue Management, Risk, and AI Governance.

Procedure

  1. Navigate to All > GRC State Model > GRC State Models.

  2. Select New, or open an existing state model to edit it.

  3. Fill in the state model fields.

    Field Description
    Name A name for the state model.
    Table name The table that the state model applies to.
    State model The field on the target table that stores which state model applies to the record.
    State field The field that stores the current state of the record. For most tables, the default value is State [state].
    Application The application scope for the state model. Defaults to Global.
    Active Indicates whether the state model is available for use. Selected by default.
  4. Select Submit.

Result

The state model record is created and is active by default, with no states yet defined.

What to do next

Add states to the model. See Add a state to a GRC state model.

Parent Topic:Issue workflows

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