Edit an entity filter from a change task

task australia Updated Sep 10, 2026 1 min read edit-an-entity-filter-from-a-change-task.md
Raw file servicenow.com

Modify an entity filter condition and preview the revised impact before saving the filter and accepting the entity changes.

Before you begin

About this task

If the impact shown in a change task is not expected, modify the associated entity filter condition and preview the resulting entity changes.

Procedure

  1. From the change task, select Edit filter.

  2. Modify the Filter condition.

    The matching-record count updates based on the filter condition.

  3. Select Preview changes.

  4. Review the Summary of changes and the impacted records.

  5. Decide how to proceed.

    • To modify the filter condition again, select Back.
    • To save the filter and accept the resulting entity changes, select Save filter and accept changes.
  6. In the confirmation dialog, select Confirm.

    Warning:

    This action can't be undone. The changes are applied to the entity and all downstream records.

Result

If you select Save filter and accept changes, the system saves the modified filter condition and applies the resulting entity changes and their downstream impacts. The change task then moves to the Closed state. The completed change task appears on the History tab.

Parent Topic:Entity lifecycle management

Search documentation
Search document titles and file paths on the australia branch