Remediation task fields

---
title: Remediation task fields
description: Fields on the remediation task form.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/grc-common-functions/remediation-task-fields.html
release: australia
product: GRC Common Functions
classification: grc-common-functions
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Complete a playbook activity, Common GRC features, Governance, Risk, and Compliance]
---

# Remediation task fields

Fields on the remediation task form.

Identify the remediation task and describe the work required to resolve the issue.

|Field|Description|
|-----|-----------|
|**Number**|The remediation task record number. Generated automatically.|
|**Name**|A name for the remediation task.|
|**Issue**|The issue associated with the remediation task.|
|**State**|The remediation task state, such as Open.|
|**Priority**|The remediation task priority.|
|**Description**|A description of the remediation task.|

## Assignment

Assign responsibility for the remediation task.

|Field|Description|
|-----|-----------|
|**Assigned to**|The user responsible for the remediation task.|
|**Watch list**|Additional users who receive notifications about updates to the remediation task.|

## Schedule

Track the planned and actual timeline for the remediation task.

|Field|Description|
|-----|-----------|
|**Planned start date**|The planned start date for the remediation task.|
|**Planned end date**|The planned completion date for the remediation task.|
|**Actual start date**|The date and time when work on the remediation task began.|
|**Actual end date**|The date and time when work on the remediation task was completed.|
|**Created**|The date and time when the remediation task was created. Read-only.|
|**Updated**|The date and time when the remediation task was last updated. Read-only.|

## Activity

Record comments and notes about the remediation task.

|Field|Description|
|-----|-----------|
|**Additional comments \(Customer visible\)**|Comments visible to customers.|
|**Work notes \(Private\)**|Internal notes that are not visible to customers.|

## Confidentiality

Control visibility of the remediation task.

|Field|Description|
|-----|-----------|
|**Confidential**|Restricts visibility of the remediation task.|

**Parent Topic:**[Complete a playbook activity](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/grc-common-functions/complete-a-playbook-activity.md)