Revert record page templates to the pre-17.x version
If you’re an existing customer and have a customized record page, you can revert to that old page.
Before you begin
Role required: workspace_admin
Procedure
-
Navigate to All > Now Experience Framework > UI Builder.
-
Select the workspace in which you want to make changes, from the My Experiences list.
-
Select Record page that belongs to your workspace from the list.
-
In the record page, select Developer listed under Menu tab and select Open variant collection.
[Omitted image "revert-old-record-page.png"] Alt text: UX screen variants
In the UX Screens tab, you see two screens, Record default and Risk record page.
Note: The two screens are shown only if you’re upgrading to version 17.x.
-
Select the variant for which you want to change the order.
If you give a high-order value, you revert to the old record page. If you want to switch to the new record page, set to low-order value.
Parent Topic:Configure workspace page
---
title: Revert record page templates to the pre-17.x version
description: If you’re an existing customer and have a customized record page, you can revert to that old page.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/grc-common-functions/revert-to-previous-record-page.html
release: australia
product: GRC Common Functions
classification: grc-common-functions
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Workspace page, Common GRC features, Governance, Risk, and Compliance]
---
# Revert record page templates to the pre-17.x version
If you’re an existing customer and have a customized record page, you can revert to that old page.
## Before you begin
Role required: workspace\_admin
## Procedure
1. Navigate to **All** > **Now Experience Framework** > **UI Builder**.
2. Select the workspace in which you want to make changes, from the **My Experiences** list.
3. Select **Record** page that belongs to your workspace from the list.
4. In the record page, select **Developer** listed under **Menu** tab and select **Open variant collection**.
\[Omitted image "revert-old-record-page.png"\] Alt text: UX screen variants
In the **UX Screens** tab, you see two screens, **Record default** and **Risk record page**.
**Note:** The two screens are shown only if you’re upgrading to version 17.x.
5. Select the variant for which you want to change the order.
If you give a high-order value, you revert to the old record page. If you want to switch to the new record page, set to low-order value.
**Parent Topic:**[Configure workspace page](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/grc-common-functions/configure-workspace-page.md)
| title | Revert record page templates to the pre-17.x version |
| description | If you’re an existing customer and have a customized record page, you can revert to that old page. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/governance-risk-compliance/grc-common-functions/revert-to-previous-record-page.html |
| release | australia |
| product | GRC Common Functions |
| classification | grc-common-functions |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureWorkspace pageCommon GRC featuresGovernanceRiskand Compliance |