Review and respond to an approval request

---
title: Review and respond to an approval request
description: Respond to an approval request assigned to you so the issue or remediation task can continue through its workflow.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/grc-common-functions/review-and-respond-to-an-approval-request.html
release: australia
product: GRC Common Functions
classification: grc-common-functions
topic_type: task
last_updated: "2026-09-16"
reading_time_minutes: 1
breadcrumb: [Issue approval flows, Common GRC features, Governance, Risk, and Compliance]
---

# Review and respond to an approval request

Respond to an approval request assigned to you so the issue or remediation task can continue through its workflow.

## Before you begin

An approval request must be pending and assigned to you.

Role required: sn\_grc\_appr.approver

## About this task

Approval requests assigned to you appear in the **Approvals** widget on your **Home** page, with each request shown as a separate approval card. Overdue requests are flagged.

## Procedure

1.  Open the approval request that you want to review either from the **Approvals** widget on your **Home** page or from the issue or remediation task.

    If more approval requests are assigned to you than the widget displays, select **View all** to see the complete list.

2.  Respond to the approval request.

    On the issue or remediation task, the available options depend on how many approval requests on that record are awaiting your decision.

<table id="choicetable_approval_response_options"><thead><tr><th align="left" id="d386580e93">

Approval requests awaiting your decision

</th><th align="left" id="d386580e96">

Action

</th></tr></thead><tbody><tr><td id="d386580e102">

**One __State Change__ approval request**

</td><td>

Select **Approve** or **Reject**.

</td></tr><tr><td id="d386580e123">

**One __Due Date Extension__ approval request**

</td><td>

Select **Approve Extension** or **Reject Extension**.

</td></tr><tr><td id="d386580e144">

**More than one approval request**

</td><td>

Select **Review approval requests**, and then select the request that you want to respond to. The list contains every approval request awaiting your decision, of either approval type.

</td></tr></tbody>
</table>3.  Open the approval record to review additional details or add comments.

    If you reject an approval request, use comments to explain the reason for the rejection.


## Result

-   Your response is recorded and the approval request is updated with the approval decision.
-   The approval history is updated and the requester can review the outcome of the approval request.
-   Your comment is copied to the work notes and additional comments of the issue or remediation task.
-   When an approval request has more than one approval level, approval at one level moves the request to the next level and its approvers are notified.

**Parent Topic:**[Issue approval flows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/grc-common-functions/issue-approval-flows.md)

**Related topics**  


[Issue approval flows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/grc-common-functions/issue-approval-flows.md)

[Request an approval](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/grc-common-functions/request-an-approval.md)

[Cancel an approval](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/grc-common-functions/cancel-an-approval.md)