Using ServiceNow Otto for Integrated Risk Management \(IRM\) skills

---
title: Using ServiceNow Otto for Integrated Risk Management \(IRM\) skills
description: Use the generative AI skills that are supported by the ServiceNow Otto for Integrated Risk Management \(IRM\) application for quick actions with issues.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/grc-common-functions/using-now-assist-for-irm-to-summarize-issues.html
release: australia
product: GRC Common Functions
classification: grc-common-functions
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [Now Assist, generative AI]
breadcrumb: [ServiceNow Otto for Integrated Risk Management \(IRM\), Common GRC features, Governance, Risk, and Compliance]
---

# Using ServiceNow Otto for Integrated Risk Management \(IRM\) skills

Use the generative AI skills that are supported by the ServiceNow Otto for Integrated Risk Management \(IRM\) application for quick actions with issues.

**Note:** Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see [ServiceNow product tiers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/ai-native-sku-overview.md).

## Modify the instructions for ServiceNow Otto for IRM skills

Starting with the Brazil Patch 3 release, users who have ServiceNow Otto for IRM installed can use the skills powered by ServiceNow Otto for IRM.

To modify the prompts for the skills, follow the steps that are mentioned in [KB1806035](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1806035).