Create a GRC article template
create-article-template-ws.md
Policy and Compliance managers can use the Compliance Workspace to create templates for policy article publishing.
Before you begin
Role required: sn_audit.manager
Procedure
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Navigate to All > Policy and Compliance > Administration > Article Templates.
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Click New.
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On the form, fill in the fields.
|
Field |
Description |
|---|---|
|
Name |
Name of the article template. |
|
Type |
|
|
Script |
The script code. This field depends on the Type field. |
|
HTML |
The HTML code. This field depends on the Type field. |
|
XML |
The XML code. This field depends the Type field. |
|
Is default |
Option to indicate that this template is used as the default template for all KB articles. |
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--- title: Create a GRC article template description: Policy and Compliance managers can use the Compliance Workspace to create templates for policy article publishing. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/grc-compliance-management-workspace/create-article-template-ws.html release: australia product: GRC: Compliance Management Workspace classification: grc-compliance-management-workspace topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Manage control objectives and policies, Use, GRC Compliance workspace, Use, Policy and Compliance Management, Governance, Risk, and Compliance] --- # Create a GRC article template Policy and Compliance managers can use the Compliance Workspace to create templates for policy article publishing. ## Before you begin Role required: sn\_audit.manager ## Procedure 1. Navigate to **All** > **Policy and Compliance** > **Administration** > **Article Templates**. 2. Click **New**. 3. On the form, fill in the fields. <table id="table_epy_qrq_f5"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Name </td><td> Name of the article template. </td></tr><tr><td> Type </td><td> - Script - HTML - XML </td></tr><tr><td> Script </td><td> The script code. This field depends on the **Type** field. </td></tr><tr><td> HTML </td><td> The HTML code. This field depends on the **Type** field. </td></tr><tr><td> XML </td><td> The XML code. This field depends the **Type** field. </td></tr><tr><td> Is default </td><td> Option to indicate that this template is used as the default template for all KB articles. </td></tr></tbody> </table>4. Click **Submit**.
This file has no frontmatter.