User experience enhancements in the Risk Workspace
In the new workspace, several enhancements have been made to ease the way you perform your daily tasks. The user experience enhancements are useful for new GRC users or users who do not have the complete experience of GRC.
Views of the Risk Workspace
The new workspace offers the following views for the users.
-
List view
The list view shows a simplified list of all the modules. You can access the list view by clicking the List icon ([Omitted image "list-view.jpg"] Alt text: List view icon.).
-
Record view
The record view provides detailed information about any record. For example, in the risk statement form, you can view the complete hierarchy including the parent and children of the risk statement. This view provides the complete details including important information such as open indicator breaches, open issues, open risk events and so on.
Miscellaneous user experience improvements
-
Overview pages of records
The Overview tab of each record provides a summary of all the information you need in a single view. For a risk record, this includes KRI breaches, control failures, open issues, open indicator tasks, and the number of risks assessed.
-
Contextual side panel for records
The Contextual side panel of a record provides detailed related information for the records. For example, for a risk, you can see the parent and child hierarchy. You can display and close the Contextual side panel by clicking the reference icon ([Omitted image "information-icon.jpg"] Alt text: Contextual side panel icon.).
-
Tasks
Tasks is a centralized task inbox that shows your tasks and your group's tasks. You can access your tasks by clicking the Tasks icon ([Omitted image "work-queue.jpg"] Alt text: Tasks icon. ).
-
360° relationship view
The 360º view feature enables you to view the relationships between a selected record and related objects, such as controls, risks, and entity types. The 360º view also enables you to interact with all records displayed. For more information, refer to 360° Relationship Visualization.
-
Breadcrumb navigation
Breadcrumb navigation provides a digital trail through a hierarchy of linked pages. You can navigate to any link in the trail. For more information, refer to Breadcrumb navigation
-
Consolidated issues page
The comprehensive issue management page shows you a detailed status of your issues. For example, you can see overdue issues, issues approaching the overdue date, issues by priority and so on. You can also see the issues assigned to you and your group. This feature makes issue tracking easy. You can access your issues by clicking the Issue landing page icon ([Omitted image "issue-landing-page.jpg"] Alt text: Issue landing page icon. ). For more information, refer to Issue management in the Risk Workspace.
Parent Topic:GRC Risk Workspace
---
title: User experience enhancements in the Risk Workspace
description: In the new workspace, several enhancements have been made to ease the way you perform your daily tasks. The user experience enhancements are useful for new GRC users or users who do not have the complete experience of GRC.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/grc-risk-management-workspace/enhancements-ws.html
release: australia
product: GRC: Risk Management Workspace
classification: grc-risk-management-workspace
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [GRC Risk Workspace, Explore, Risk Management, Governance, Risk, and Compliance]
---
# User experience enhancements in the Risk Workspace
In the new workspace, several enhancements have been made to ease the way you perform your daily tasks. The user experience enhancements are useful for new GRC users or users who do not have the complete experience of GRC.
## Views of the Risk Workspace
The new workspace offers the following views for the users.
- **List view**
The list view shows a simplified list of all the modules. You can access the list view by clicking the List icon \(\[Omitted image "list-view.jpg"\] Alt text: List view icon.\).
- **Record view**
The record view provides detailed information about any record. For example, in the risk statement form, you can view the complete hierarchy including the parent and children of the risk statement. This view provides the complete details including important information such as open indicator breaches, open issues, open risk events and so on.
## Miscellaneous user experience improvements
- **Overview pages of records**
The Overview tab of each record provides a summary of all the information you need in a single view. For a risk record, this includes KRI breaches, control failures, open issues, open indicator tasks, and the number of risks assessed.
- **Contextual side panel for records**
The Contextual side panel of a record provides detailed related information for the records. For example, for a risk, you can see the parent and child hierarchy. You can display and close the Contextual side panel by clicking the reference icon \(\[Omitted image "information-icon.jpg"\] Alt text: Contextual side panel icon.\).
- **Tasks**
Tasks is a centralized task inbox that shows your tasks and your group's tasks. You can access your tasks by clicking the Tasks icon \(\[Omitted image "work-queue.jpg"\] Alt text: Tasks icon. \).
- **360° relationship view**
The 360º view feature enables you to view the relationships between a selected record and related objects, such as controls, risks, and entity types. The 360º view also enables you to interact with all records displayed. For more information, refer to [360° Relationship Visualization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/grc-360-degree-relationship-visualization/grc-360-deg-rel-vis.md).
- **Breadcrumb navigation**
Breadcrumb navigation provides a digital trail through a hierarchy of linked pages. You can navigate to any link in the trail. For more information, refer to [Breadcrumb navigation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/grc-common-functions/breadcrumb-navigation.md)
- **Consolidated issues page**
The comprehensive issue management page shows you a detailed status of your issues. For example, you can see overdue issues, issues approaching the overdue date, issues by priority and so on. You can also see the issues assigned to you and your group. This feature makes issue tracking easy. You can access your issues by clicking the Issue landing page icon \(\[Omitted image "issue-landing-page.jpg"\] Alt text: Issue landing page icon. \). For more information, refer to [Issue management in the Risk Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/grc-risk-management-workspace/issues-in-ws.md).
**Parent Topic:**[GRC Risk Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/grc-risk-management-workspace/risk-workspace.md)
This file has no frontmatter.