Impact Category record form
reference australia Updated Sep 10, 2026 1 min read impact-category-new-record-form.md
Add impact category details such as name, criteria, applicable timeframes, and maximum RTO value in BCM UIB Workspace.
Impact Category record form
For description of the field values, see the table.
| Field | Description |
|---|---|
| Name | Name of the impact category. |
| Contributes to | Contribution to RPO or RTO as a result of the impact on business disruption. If the impact category contributes to Recovery Point Objective, then the Impact analysis questions related list appears. |
| Applicable timeframes | Duration of business process disruption. This field appears only if the Contributes to field value is RTO. |
| Maximum RTO value | Metric that calculates the maximum time limit within which the business must recover an element after a disruption. |
| Description | Brief description of the impact category. |
| Helper text | Field to add the helper text. It provides a hint to the users on how to respond to the assessment questions. The helper text is then displayed for the user in the business impact analysis record. |
Parent Topic:Configure impact category for BIA
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--- title: Impact Category record form description: Add impact category details such as name, criteria, applicable timeframes, and maximum RTO value in BCM UIB Workspace. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/impact-category-new-record-form.html release: australia topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure impact category for BIA, General administration setup for BCM, Configure, Business Continuity Management, Governance, Risk, and Compliance] --- # Impact Category record form Add impact category details such as name, criteria, applicable timeframes, and maximum RTO value in BCM UIB Workspace. ## Impact Category record form For description of the field values, see the table. |Field|Description| |-----|-----------| |Name|Name of the impact category.| |Contributes to|Contribution to RPO or RTO as a result of the impact on business disruption. If the impact category contributes to Recovery Point Objective, then the Impact analysis questions related list appears.| |Applicable timeframes|Duration of business process disruption. This field appears only if the **Contributes to** field value is **RTO**.| |Maximum RTO value|Metric that calculates the maximum time limit within which the business must recover an element after a disruption.| |Description|Brief description of the impact category.| |Helper text|Field to add the helper text. It provides a hint to the users on how to respond to the assessment questions. The helper text is then displayed for the user in the business impact analysis record.| **Parent Topic:**[Configure impact category for BIA](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/configure-impact-category-uib-ws.md)
| title | Impact Category record form |
| description | Add impact category details such as name, criteria, applicable timeframes, and maximum RTO value in BCM UIB Workspace. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/governance-risk-compliance/impact-category-new-record-form.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure impact category for BIAGeneral administration setup for BCMConfigureBusiness Continuity ManagementGovernanceRiskand Compliance |