Policy Exception Overview Performance Analytics dashboard

concept australia Updated Sep 10, 2026 1 min read grc-policy-exception-dashboard.md
Raw file servicenow.com

The Policy Exception Overview Performance Analytics dashboard provides views into the number, severity, and source of policy exceptions. It also shows exempted controls.

Policy Exception Overview dashboard

Important: Starting with version 18.1.1 of the Policy and Compliance Management application, the Policy Exception Overview dashboard is available in the Next Experience UI Framework.

If you are on Vancouver or Washington DC, you can view the dashboard in the Next Experience UI Framework.

[Omitted image "policy-excep-overview-db-pc.png"] Alt text: Policy Exception Overview dashboard in the Next Experience UI Framework

The following roles and tasks are associated with this solution:

  • Audit Manager (sn_policy.manager): To have clear visibility into the overall state and volume of vulnerabilities within the organization.
  • Audit Administrator (sn_policy.admin): To pinpoint areas of concern quickly.
  • Audit Analyst (sn_policy.user): To prioritize which risks or tasks to focus on based on criticality to the organization.

To open the dashboard, navigate to All > Policy and Compliance > Policy Exceptions > Analytics Overview.

Reports

Title Type Description
Active policy exceptions Bar chart Number of active exceptions against open policies.
Policy exceptions by priority Donut chart Total number of policy exceptions broken down by priority.
Policy exceptions by policy Bar chart Total number of policy exceptions broken down by policy.
Policy exceptions by control objective Bar chart Total number of policy exceptions broken down by control objective
Policy exceptions by entity Bar chart Total number of policy exceptions broken down by entity
Policy exceptions by department Bar chart Total number of policy exceptions broken down by department
Approved policy exceptions List Number of total approved policy exceptions
Exempted controls List List of controls that have exempt status
Exempted Controls Risks List List of control risks that have exempt status

Policy Exception Overview dashboard in classic UI

Important: Starting with version 18.1.1 of the Policy and Compliance Management application, the Policy Exception Overview dashboard can be viewed in the Next Experience UI Framework.

[Omitted image "policy-exception-dashbrd.png"] Alt text: Policy Exception Overview dashboard showing Active Policy Exceptions and Policy Exceptions by Policy

Note: You can view this dashboard directly from the Compliance Workspace as well.

Parent Topic:Analytics and Reporting solutions for GRC: Policy and Compliance Management

Search documentation
Search document titles and file paths on the australia branch