Use Control Objective Change Agent to update control objectives

---
title: Use Control Objective Change Agent to update control objectives
description: Use the Control Objective Change Agent to review and update impacted Control Objectives based on latest citation details. Users can interact with the Otto panel to review and finalize the updates.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/policy-and-compliance-management/update-impacted-control-objectives-AI.html
release: australia
product: Policy and Compliance Management
classification: policy-and-compliance-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [Update impacted control objectives, Now Assist panel, Control Objective Change Agent, AI agent]
breadcrumb: [ServiceNow Otto for Integrated Risk Management \(IRM\), Policy and Compliance Management, Governance, Risk, and Compliance]
---

# Use Control Objective Change Agent to update control objectives

Use the Control Objective Change Agent to review and update impacted Control Objectives based on latest citation details. Users can interact with the Otto panel to review and finalize the updates.

## Before you begin

Role required: sn\_grc\_sharegenai.compliance\_library\_aiagent\_user

Ensure you also have Corporate Compliance Manager access for Compliance Workspace.

Confirm that the control objective is active.

## Procedure

1.  Navigate to **Workspaces** > **Compliance Workspace**.

2.  Select the List icon \(\[Omitted image "list-icon.png"\]\).

3.  Select **Compliance change recommendations** > **Control objectives**.

4.  Select the control objective that you want to update based on changes in associated citations.

5.  On the control objective page, select **Update with Otto**.

    The Otto panel opens. The Otto panel is interactive and supports conversational input.

6.  Review the suggested updates, and provide feedback to refine the updates.

    -   The AI agent analyzes all associated citations and suggests updated description and supplemental guidance. Suggestions are based on the latest citation changes and relevance to the control objective.
    -   After each update, the Otto panel displays the latest revision, highlighting changes and prompting for additional feedback or acceptance.
7.  Finalize the changes by accepting the suggested updates when prompted by the Otto panel.

8.  Continue reviewing other impacted control objectives directly from the Otto panel.