Accept and work on a Personal Data Rights task

task australia Updated Sep 10, 2026 1 min read accept-a-pdr-task.md

Accept Personal Data Rights (PDR) tasks that are assigned to you. Unless you accept the work, you will not be able to work towards closing the task.

Before you begin

Role required: sn_grc_pdr.pdr_agent

Procedure

Navigate to All > Personal Data Rights Workspace
On the PDR Workspace, navigate to Lists > Personal data rights > All requests.
Open the required request.
On the Action tasks related list, select the action task that you want to accept.
Select Accept work.

Note: You can only accept work on action tasks that are in the Assigned state. If the task is not yet assigned, select Update state, then change the state to Assigned.
Provide your notes and select Accept work.[Omitted image "accept-work-on-action-task.png"] Alt text: Accept work on an assigned action task.
On the Details tab, provide the details for the task.
After you complete the task, select one of the following.

Choice Action

To send the task for review Select Ready for review.

To close the task without review Select Close as complete.

Choice	Action
To send the task for review	Select Ready for review.
To close the task without review	Select Close as complete.

Parent Topic:Using Personal Data Rights

Related topics

Workflow of Personal Data Rights

Add action tasks to a Personal Data Rights request

58 lines · 2.5 KB Wrap lines

---
title: Accept and work on a Personal Data Rights task
description: Accept Personal Data Rights \(PDR\) tasks that are assigned to you. Unless you accept the work, you will not be able to work towards closing the task.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/privacy-workspace/accept-a-pdr-task.html
release: australia
product: Privacy Workspace
classification: privacy-workspace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Personal Data Rights \(PDR\), Privacy Management, Governance, Risk, and Compliance]
---

# Accept and work on a Personal Data Rights task

Accept Personal Data Rights \(PDR\) tasks that are assigned to you. Unless you accept the work, you will not be able to work towards closing the task.

## Before you begin

Role required: sn\_grc\_pdr.pdr\_agent

## Procedure

1.  Navigate to **All** &gt; **Personal Data Rights Workspace**

2.  On the PDR Workspace, navigate to **Lists** &gt; **Personal data rights** &gt; **All requests**.

3.  Open the required request.

4.  On the Action tasks related list, select the action task that you want to accept.

5.  Select **Accept work**.

    **Note:** You can only accept work on action tasks that are in the Assigned state. If the task is not yet assigned, select **Update state**, then change the state to Assigned.

6.  Provide your notes and select **Accept work**.\[Omitted image "accept-work-on-action-task.png"\] Alt text: Accept work on an assigned action task.

7.  On the **Details** tab, provide the details for the task.

8.  After you complete the task, select one of the following.

    |Choice|Action|
    |------|------|
    |**To send the task for review**|Select **Ready for review**.|
    |**To close the task without review**|Select **Close as complete**.|


**Parent Topic:**[Using Personal Data Rights](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/privacy-workspace/using-personal-data-right.md)

**Related topics**  


[Workflow of Personal Data Rights](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/privacy-workspace/workflow-of-personal-data-rights.md)

[Add action tasks to a Personal Data Rights request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/privacy-workspace/add-action-tasks-to-a-personal-data-rights-request.md)