Add an impacted area to a privacy case

task australia Updated Sep 10, 2026 1 min read add-impacted-areas.md

Add the impacted areas or objects that are affected by the privacy case or event in the Privacy Case Management application.

Before you begin

Role required: sn_privacy_case.privacy_case_analyst

Procedure

Navigate to All > Privacy Management > Privacy Workspace.
Select the list icon [Omitted image "ws-list-icon.png"] Alt text: List .
Select All Cases.
Open the case for which you want to add an impacted area.
Select New.
On the Impacted area form, fill in the fields.

Field	Description
Case	Case for which you're adding the impacted areas. This field is automatically set to the case name.
Impacted area type	Type of the impacted area. For example, the location of the event or case. The choices are as follows:- Control Entity Location User Company Processing activity Note: You can also configure your own impacted area type.
Impacted area	Areas or objects that are affected by the case or event. This field is available only when a value is selected from Impacted area type. For example, 10065 East Harvard Avenue, Denver,CO.
Title	Title of the impacted area.
Description	Brief description of the impacted areas or objects.

7. Select **Save**.

Parent Topic:Using Privacy Case Management

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---
title: Add an impacted area to a privacy case
description: Add the impacted areas or objects that are affected by the privacy case or event in the Privacy Case Management application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/privacy-workspace/add-impacted-areas.html
release: australia
product: Privacy Workspace
classification: privacy-workspace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Privacy Case Management, Privacy Management, Governance, Risk, and Compliance]
---

# Add an impacted area to a privacy case

Add the impacted areas or objects that are affected by the privacy case or event in the Privacy Case Management application.

## Before you begin

Role required: sn\_privacy\_case.privacy\_case\_analyst

## Procedure

1.  Navigate to **All** &gt; **Privacy Management** &gt; **Privacy Workspace**.

2.  Select the list icon \[Omitted image "ws-list-icon.png"\] Alt text: List .

3.  Select **All Cases**.

4.  Open the case for which you want to add an impacted area.

5.  Select **New**.

6.  On the **Impacted area** form, fill in the fields.

<table id="table_aqy_k2x_rvb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Case

</td><td>

Case for which you're adding the impacted areas. This field is automatically set to the case name.

</td></tr><tr><td>

Impacted area type

</td><td>

Type of the impacted area. For example, the location of the event or case. The choices are as follows:-   **Control**
-   **Entity**
-   **Location**
-   **User**
-   **Company**
-   **Processing activity**
 **Note:** You can also configure your own impacted area type.

</td></tr><tr><td>

Impacted area

</td><td>

Areas or objects that are affected by the case or event. This field is available only when a value is selected from **Impacted area type**. For example, **10065 East Harvard Avenue, Denver,CO**.

</td></tr><tr><td>

Title

</td><td>

Title of the impacted area.

</td></tr><tr><td>

Description

</td><td>

Brief description of the impacted areas or objects.

</td></tr></tbody>
</table>7.  Select **Save**.


**Parent Topic:**[Using Privacy Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/privacy-workspace/using-pcm.md)