Add PI information objects to a privacy case

task australia Updated Sep 10, 2026 1 min read add-pi-information-objects-to-a-privacy-case.md

To identify the types of personal data compromised during a breach, add [PI] information objects to a privacy case.

Before you begin

Role required: sn_privacy_case.privacy_case_analyst

About this task

[PI] information objects represent types of data that have been classified as personal information in your organization, such as email addresses, bank account numbers, or educational details. Only information objects that have been classified as personal information appear in the [PI] Information objects list. For more information, refer to Classify information objects as personal information.

Procedure

Navigate to All > Privacy Management > Privacy Workspace.
Select the list [Omitted image "ws-list-icon.png"] Alt text: List icon.
Select All Cases.
Open the case for which you want to add [PI] information objects.
Select the [PI] Information objects related list.
Select Add.
Select the information object(s) you want to add to the privacy case.
Select Add.

What to do next

After adding PI information objects, add key stakeholders to the privacy case. For more information, see Add key stakeholders to a privacy case.

Parent Topic:Using Privacy Case Management

57 lines · 2.6 KB Wrap lines

---
title: Add PI information objects to a privacy case
description: To identify the types of personal data compromised during a breach, add \[PI\] information objects to a privacy case.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/privacy-workspace/add-pi-information-objects-to-a-privacy-case.html
release: australia
product: Privacy Workspace
classification: privacy-workspace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Privacy Case Management, Privacy Management, Governance, Risk, and Compliance]
---

# Add PI information objects to a privacy case

To identify the types of personal data compromised during a breach, add \[PI\] information objects to a privacy case.

## Before you begin

Role required: sn\_privacy\_case.privacy\_case\_analyst

## About this task

\[PI\] information objects represent types of data that have been classified as personal information in your organization, such as email addresses, bank account numbers, or educational details. Only information objects that have been classified as personal information appear in the \[PI\] Information objects list. For more information, refer to [Classify information objects as personal information](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/privacy-workspace/tag-io-with-pi.md).

## Procedure

1. Navigate to **All** &gt; **Privacy Management** &gt; **Privacy Workspace**.

2. Select the list \[Omitted image "ws-list-icon.png"\] Alt text: List icon.

3. Select **All Cases**.

4. Open the case for which you want to add \[PI\] information objects.

5. Select the \[PI\] Information objects related list.

6. Select **Add**.

7. Select the information object\(s\) you want to add to the privacy case.

8. Select **Add**.

## What to do next

After adding PI information objects, add key stakeholders to the privacy case. For more information, see [Add key stakeholders to a privacy case](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/privacy-workspace/add-keystakeholders-to-privacy-case.md).

**Parent Topic:**[Using Privacy Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/privacy-workspace/using-pcm.md)

**Related topics**

[Information objects in Privacy Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/privacy-workspace/information-object-in-privacy.md)