Add a related area to a privacy case

task australia Updated Sep 10, 2026 1 min read add-related-areas.md
Raw file servicenow.com

Add the related areas that are related to a privacy case or event reported in the Privacy Case Management application.

Before you begin

Role required: sn_privacy_case.privacy_case_analyst

About this task

You can specify the related areas, such as policies, citations, control objectives, and risk events related to the privacy case or event reported. A privacy administrator can also configure the options for the related areas in the application setup.

Procedure

  1. Navigate to All > Privacy Management > Privacy Workspace.

  2. Select the list [Omitted image "ws-list-icon.png"] Alt text: List icon.

  3. Select All Cases.

  4. Open the case for which you want to add a related area.

  5. Select New.

  6. On the Related area form, fill in the fields.

Field

Description

Case

Case for which you're adding the related areas. This field is automatically set to the case name.

Related area type

Type of the impacted area. For example, any related risk event. The choices are as follows:- Citation

  • Policy
  • Control objective
  • Risk event

Related area

Areas that are related to the privacy case or event reported. This field is available only when a value is selected from Related area type. For example, Employees education data loss.

Title

Title of the related area.

Description

Brief description of the related areas.

7. Select **Save**.

Parent Topic:Using Privacy Case Management

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