Create a breach factor type

task australia Updated Sep 10, 2026 1 min read create-a-breach-factor-type.md

Create categories to help responders to identify breach factors within specific categories. For example, incident nature is a breach factor type which has factors under it as Intentional and Malicious, or Intentional and not malicious, and Unintentional or inadvertent.

Before you begin

Role required: sn_privacy_case.privacy_case_admin

Procedure

Navigate to All > Privacy Case Management > Breach Assessment Configuration > Breach Factor Types.
Select New.

On the form, fill in the fields.

Field	Description
Label	Category to which the factor type belongs. For example, Incident nature, Recipient and so on.
Name	Element of the breach factor.
Active	Option to activate the factor.
Application	Name of the application this factor applies to. This field is automatically set to GRC: Privacy Case Management.
Description	Brief description of the breach factor type.

Select Submit.

Parent Topic:Configuring privacy breach assessment

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---
title: Create a breach factor type
description: Create categories to help responders to identify breach factors within specific categories. For example, incident nature is a breach factor type which has factors under it as Intentional and Malicious, or Intentional and not malicious, and Unintentional or inadvertent.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/privacy-workspace/create-a-breach-factor-type.html
release: australia
product: Privacy Workspace
classification: privacy-workspace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure privacy breach assessment, Privacy Case Management, Privacy Management, Governance, Risk, and Compliance]
---

# Create a breach factor type

Create categories to help responders to identify breach factors within specific categories. For example, incident nature is a breach factor type which has factors under it as Intentional and Malicious, or Intentional and not malicious, and Unintentional or inadvertent.

## Before you begin

Role required: sn\_privacy\_case.privacy\_case\_admin

## Procedure

1.  Navigate to **All** &gt; **Privacy Case Management** &gt; **Breach Assessment Configuration** &gt; **Breach Factor Types**.

2.  Select **New**.

3.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Label|Category to which the factor type belongs. For example, Incident nature, Recipient and so on.|
    |Name|Element of the breach factor.|
    |Active|Option to activate the factor.|
    |Application|Name of the application this factor applies to. This field is automatically set to **GRC: Privacy Case Management**.|
    |Description|Brief description of the breach factor type.|

4.  Select **Submit**.


**Parent Topic:**[Configuring privacy breach assessment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/privacy-workspace/configure-privacy-breach-assessment.md)