Create an action task template

---
title: Create an action task template
description: Create action task templates accessible to personal data rights administrators to align with various request types, such as the right to correct, delete, know, or opt-out. Using these templates for auto-generated action tasks ensures that each task meets the specific requirements of the request type. This alignment guarantees consistency, compliance, and efficiency in handling personal data rights requests.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/privacy-workspace/create-an-action-task-template.html
release: australia
product: Privacy Workspace
classification: privacy-workspace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Personal Data Rights \(PDR\), Privacy Management, Governance, Risk, and Compliance]
---

# Create an action task template

Create action task templates accessible to personal data rights administrators to align with various request types, such as the right to correct, delete, know, or opt-out. Using these templates for auto-generated action tasks ensures that each task meets the specific requirements of the request type. This alignment guarantees consistency, compliance, and efficiency in handling personal data rights requests.

## Before you begin

Role required: system administrator

## Procedure

1.  Navigate to **All** > **Personal Data Rights** > **Request Configuration** > **Action Task Templates**.

2.  Select **New**.

3.  On the form, fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Name|Name of the template. For example, `Right to correct personal data`.|
    |Table|Table to use for the template. This field is automatically set to **Action task \[sn\_grc\_case\_mgmt\_case\_task\]**|
    |Active|Option to denote if the template is active. Only active templates are available to use.|
    |Application|Name of the application for which the template is created. This field is automatically set to **GRC Personal Data Rights**.|
    |Domain|Domain of the template. This field is automatically set to **global**.|
    |User|This field is automatically set to **System Administrator**.|
    |Groups|Groups that can view and use the template.|
    |Global|Option to denote that the template is available for all the users of an organization.|
    |Template|Fields to use to build the template|

4.  Build the conditions as required.

5.  Select **Submit**.


**Parent Topic:**[Configuring Personal Data Rights](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/privacy-workspace/configuring-personal-data-rights.md)