Initiate a breach assessment from a case
Initiate a breach assessment from a privacy case to capture the details of breach, the type of data that is impacted, and so on. These details help the privacy analyst to identify if the breach must be notified to a regulator.
Before you begin
Role required: sn_privacy_case.privacy_case_analyst
Procedure
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Navigate to All > Privacy Management > Privacy Workspace.
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Select the list [Omitted image "ws-list-icon.png"] Alt text: List icon.
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Select All Cases.
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Open the case that from which you want to initiate the breach assessment.
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Select Initiate breach assessment.
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On the new breach assessment form, fill in the fields.
Field Description Priority Urgency of the breach. Reviewers Reviewer who would review the details of the breach. Name Name of the breach. For example, 500 customer records compromised by unprotected back-up database The exposed database contained 50 gigabytes.Description Brief description of the breach. For example, 500 customer records compromised by unprotected back-up database The exposed database contained 50 gigabytes. This assessment helps in understanding the potential risks, assessing the extent of compromised information, and implementing appropriate measures to mitigate the damage. It is essential for safeguarding sensitive data, maintaining trust among employees, and ensuring compliance with privacy regulations.Observations Observations made by the creator of the assessment. Due date Due date of the assessment. Date of discovery Date when the assessment was discovered. Assignment group Group that must review the assessment. Assigned to User who must review the assessment. Additional comments Additional information or comments for the reviewer. -
Select Save.
What to do next
Initiate new breach assessments with a revised breach assessment template. See Update a privacy assessment template.
Parent Topic:Using Privacy Case Management
---
title: Initiate a breach assessment from a case
description: Initiate a breach assessment from a privacy case to capture the details of breach, the type of data that is impacted, and so on. These details help the privacy analyst to identify if the breach must be notified to a regulator.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/privacy-workspace/initiate-a-breach-assessment-from-a-case.html
release: australia
product: Privacy Workspace
classification: privacy-workspace
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Privacy Case Management, Privacy Management, Governance, Risk, and Compliance]
---
# Initiate a breach assessment from a case
Initiate a breach assessment from a privacy case to capture the details of breach, the type of data that is impacted, and so on. These details help the privacy analyst to identify if the breach must be notified to a regulator.
## Before you begin
Role required: sn\_privacy\_case.privacy\_case\_analyst
## Procedure
1. Navigate to **All** > **Privacy Management** > **Privacy Workspace**.
2. Select the list \[Omitted image "ws-list-icon.png"\] Alt text: List icon.
3. Select **All Cases**.
4. Open the case that from which you want to initiate the breach assessment.
5. Select **Initiate breach assessment**.
6. On the new breach assessment form, fill in the fields.
|Field|Description|
|-----|-----------|
|Priority|Urgency of the breach.|
|Reviewers|Reviewer who would review the details of the breach.|
|Name|Name of the breach. For example, `500 customer records compromised by unprotected back-up database The exposed database contained 50 gigabytes.`|
|Description|Brief description of the breach. For example, `500 customer records compromised by unprotected back-up database The exposed database contained 50 gigabytes. This assessment helps in understanding the potential risks, assessing the extent of compromised information, and implementing appropriate measures to mitigate the damage. It is essential for safeguarding sensitive data, maintaining trust among employees, and ensuring compliance with privacy regulations.`|
|Observations|Observations made by the creator of the assessment.|
|Due date|Due date of the assessment.|
|Date of discovery|Date when the assessment was discovered.|
|Assignment group|Group that must review the assessment.|
|Assigned to|User who must review the assessment.|
|Additional comments|Additional information or comments for the reviewer.|
7. Select **Save**.
## What to do next
Initiate new breach assessments with a revised breach assessment template. See [Update a privacy assessment template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/privacy-workspace/create-new-smart-asmt-version.md).
**Parent Topic:**[Using Privacy Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/privacy-workspace/using-pcm.md)
| title | Initiate a breach assessment from a case |
| description | Initiate a breach assessment from a privacy case to capture the details of breach, the type of data that is impacted, and so on. These details help the privacy analyst to identify if the breach must be notified to a regulator. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/governance-risk-compliance/privacy-workspace/initiate-a-breach-assessment-from-a-case.html |
| release | australia |
| product | Privacy Workspace |
| classification | privacy-workspace |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | UsePrivacy Case ManagementPrivacy ManagementGovernanceRiskand Compliance |