Personal Data Rights request type form

reference australia Updated Sep 10, 2026 1 min read pdr-request-type-form.md

Use the Request Type form in the Personal Data Rights application to categorize the personal data rights requests by their type.

The following table lists the descriptions of the field values.

Field	Description
Label	Label to be displayed for the request type. This field is automatically set to Personal data rights request.
Name	Name of the request type. This field is automatically set.
Category	Category of the request type. This field is automatically set to Personal data rights request [sn_grc_pdr_request].
Active	Option to select the request type as active or inactive.
Description	Description about this request type. This description is for the administrator to understand the request type.
State Model
State Model	Workflow states for the request type.
Action task state model	State model transition defined at Action task state model. The states change for the action task workflow according to the state model.
Inbound Email Configuration
Group email	Email address that automatically generates a request upon receiving an email.

Parent Topic:Configuring Personal Data Rights request type

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---
title: Personal Data Rights request type form
description: Use the Request Type form in the Personal Data Rights application to categorize the personal data rights requests by their type.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/privacy-workspace/pdr-request-type-form.html
release: australia
product: Privacy Workspace
classification: privacy-workspace
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure request type, Configure, Personal Data Rights \(PDR\), Privacy Management, Governance, Risk, and Compliance]
---

# Personal Data Rights request type form

Use the Request Type form in the Personal Data Rights application to categorize the personal data rights requests by their type.

The following table lists the descriptions of the field values.

|Field|Description|
|-----|-----------|
|Label|Label to be displayed for the request type. This field is automatically set to **Personal data rights request**.|
|Name|Name of the request type. This field is automatically set.|
|Category|Category of the request type. This field is automatically set to **Personal data rights request \[sn\_grc\_pdr\_request\]**.|
|Active|Option to select the request type as active or inactive.|
|Description|Description about this request type. This description is for the administrator to understand the request type.|
|State Model|
|State Model|Workflow states for the request type.|
|Action task state model|State model transition defined at Action task state model. The states change for the action task workflow according to the state model.|
|Inbound Email Configuration|
|Group email|Email address that automatically generates a request upon receiving an email.|

**Parent Topic:**[Configuring Personal Data Rights request type](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/privacy-workspace/configure-pdr-request-type.md)