Map a control objective to a question response

task australia Updated Sep 10, 2026 1 min read relate-control-objectives-to-ropa.md
Raw file servicenow.com

Map the control objectives to the responses of the assessment questions to automatically create and apply the respective controls on the processing activity.

Before you begin

You can apply active and inactive controls to an assessment response. However, when an assessment is submitted by the business user, only the mapped control objectives that are in the Active state are considered to create and apply the controls on the processing activity.

Role required: sn_privacy.admin and sn_privacy.manager

About this task

You can relate control objectives to an assessment question only if the questions are of the following types:

  • Choice
  • Image scale
  • Numeric scale
  • Ranking
  • Boolean
  • Template

Note: For Boolean questions, the question can either use yes or no answers or use check boxes that must be selected or cleared.

Procedure

  1. Navigate to All > Privacy Management > Assessment Templates.

  2. Click and open the required assessment template.

Type of questions

Steps to map controls

Boolean, Template

To create and apply controls for a response, perform the following steps.1. Select the response in the User response to create controls field. 2. From the Control Objectives related list, click Edit. 3. Double-click the required control objectives in the Collection list.

Note: Double-clicking automatically moves the objects to the Control objectives List list.

  1. Click Save.

Choice, Image scale, Numeric, Ranking

To create and apply controls for a response, perform the following steps.1. In the Metric Categories related list, click the required metric. 2. In the Assessment Metrics related list, click the required question. 3. In the Assessment Metric Definitions related list, select a value for which you want to map control objectives. 4. From the Control Objectives related list, click Edit. 5. Double-click the required control objectives in the Collection list.

Note: Double-clicking automatically moves the objects to the Control objectives List list.

  1. Click Save.
3. Click **Update**.

Result

The control objectives are related to the processing activity.

Parent Topic:Create a privacy assessment

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