Map a control objective to a question response
Map the control objectives to the responses of the assessment questions to automatically create and apply the respective controls on the processing activity.
Before you begin
You can apply active and inactive controls to an assessment response. However, when an assessment is submitted by the business user, only the mapped control objectives that are in the Active state are considered to create and apply the controls on the processing activity.
Role required: sn_privacy.admin and sn_privacy.manager
About this task
You can relate control objectives to an assessment question only if the questions are of the following types:
- Choice
- Image scale
- Numeric scale
- Ranking
- Boolean
- Template
Note: For Boolean questions, the question can either use yes or no answers or use check boxes that must be selected or cleared.
Procedure
-
Navigate to All > Privacy Management > Assessment Templates.
-
Click and open the required assessment template.
|
Type of questions |
Steps to map controls |
|---|---|
|
Boolean, Template |
To create and apply controls for a response, perform the following steps.1. Select the response in the User response to create controls field. 2. From the Control Objectives related list, click Edit. 3. Double-click the required control objectives in the Collection list. Note: Double-clicking automatically moves the objects to the Control objectives List list.
|
|
Choice, Image scale, Numeric, Ranking |
To create and apply controls for a response, perform the following steps.1. In the Metric Categories related list, click the required metric. 2. In the Assessment Metrics related list, click the required question. 3. In the Assessment Metric Definitions related list, select a value for which you want to map control objectives. 4. From the Control Objectives related list, click Edit. 5. Double-click the required control objectives in the Collection list. Note: Double-clicking automatically moves the objects to the Control objectives List list.
|
Result
The control objectives are related to the processing activity.
Parent Topic:Create a privacy assessment
--- title: Map a control objective to a question response description: Map the control objectives to the responses of the assessment questions to automatically create and apply the respective controls on the processing activity. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/privacy-workspace/relate-control-objectives-to-ropa.html release: australia product: Privacy Workspace classification: privacy-workspace topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Create a privacy assessment, Configure, Privacy Management, Governance, Risk, and Compliance] --- # Map a control objective to a question response Map the control objectives to the responses of the assessment questions to automatically create and apply the respective controls on the processing activity. ## Before you begin You can apply active and inactive controls to an assessment response. However, when an assessment is submitted by the business user, only the mapped control objectives that are in the **Active** state are considered to create and apply the controls on the processing activity. Role required: sn\_privacy.admin and sn\_privacy.manager ## About this task You can relate control objectives to an assessment question only if the questions are of the following types: - Choice - Image scale - Numeric scale - Ranking - Boolean - Template **Note:** For Boolean questions, the question can either use yes or no answers or use check boxes that must be selected or cleared. ## Procedure 1. Navigate to **All** > **Privacy Management** > **Assessment Templates**. 2. Click and open the required assessment template. <table id="choicetable_rlk_wqh_sqb"><thead><tr><th align="left" id="d60501e110"> Type of questions </th><th align="left" id="d60501e113"> Steps to map controls </th></tr></thead><tbody><tr><td id="d60501e119"> **Boolean, Template** </td><td> To create and apply controls for a response, perform the following steps.1. Select the response in the **User response to create controls** field. 2. From the Control Objectives related list, click **Edit**. 3. Double-click the required control objectives in the Collection list. **Note:** Double-clicking automatically moves the objects to the Control objectives List list. 4. Click **Save**. </td></tr><tr><td id="d60501e154"> **Choice, Image scale, Numeric, Ranking** </td><td> To create and apply controls for a response, perform the following steps.1. In the Metric Categories related list, click the required metric. 2. In the Assessment Metrics related list, click the required question. 3. In the Assessment Metric Definitions related list, select a value for which you want to map control objectives. 4. From the Control Objectives related list, click **Edit**. 5. Double-click the required control objectives in the Collection list. **Note:** Double-clicking automatically moves the objects to the Control objectives List list. 6. Click **Save**. </td></tr></tbody> </table>3. Click **Update**. ## Result The control objectives are related to the processing activity. **Parent Topic:**[Create a privacy assessment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/privacy-workspace/create-assessment-template.md)
| title | Map a control objective to a question response |
| description | Map the control objectives to the responses of the assessment questions to automatically create and apply the respective controls on the processing activity. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/governance-risk-compliance/privacy-workspace/relate-control-objectives-to-ropa.html |
| release | australia |
| product | Privacy Workspace |
| classification | privacy-workspace |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create a privacy assessmentConfigurePrivacy ManagementGovernanceRiskand Compliance |