Import record types from Everbridge

---
title: Import record types from Everbridge
description: Import the record types for your organization ID from Everbridge and use them to create contacts.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/record-types-everbridge.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Setup steps for emergency notification, Integrating Crisis Management with Everbridge, Using BCM Classic Workspace, Manage, Business Continuity Management, Governance, Risk, and Compliance]
---

# Import record types from Everbridge

Import the record types for your organization ID from Everbridge and use them to create contacts.

## Before you begin

Role required: BCM admin \(sn\_bcm.admin\)

## About this task

Record types are information stored in Everbridge which are required to create contacts.

## Procedure

1.  Navigate to **Business Continuity** > **Everbridge notification Configuration** > **Record Types**.

2.  Click **Import**.

    Record types for your organization ID with the category are imported from Everbridge. If successfully imported you get a message of confirmation, otherwise an error message.