Next Experience Discuss and Chat Collaboration

---
title: Next Experience Discuss and Chat Collaboration
description: On a regulatory change management case, select Discuss from other options. Collaborate with virtual agents by using Next Experience Chat Collaboration and Discuss.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/regulatory-change-management-service-portal/next-experience-discuss-chat-collaboration.html
release: australia
product: Regulatory Change Management Service Portal
classification: regulatory-change-management-service-portal
topic_type: concept
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [Explore, Regulatory Change Management, Governance, Risk, and Compliance]
---

# Next Experience Discuss and Chat Collaboration

On a regulatory change management case, select **Discuss** from other options. Collaborate with virtual agents by using **Next Experience Chat Collaboration** and Discuss.

-   Using Next Experience Chat and Discuss streamline communication and enhance collaboration among distributed risk and compliance teams working on compliance cases/requests.
-   Fill out preliminary information and context for the discussion. Identify subject matter experts to help and collaborate within the discussion. Managers can access multiple discussions at once using the docked windows feature.
-   Identify subject matter experts to help and collaborate with the discussion.
-   Managers can access multiple discussions at once using the docked windows feature.

**Parent Topic:**[Exploring Regulatory Change Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/regulatory-change-management-service-portal/what-is-rcm.md)

**Related topics**  


[Regulatory Change Management application in the Compliance Workspace]()

[Regulatory event alerts vs. source document alerts]()

[Regulatory process flow and tasks]()