Regulatory alert summarization skill
The AI-driven summarization feature is designed to provide concise, AI-driven overviews of regulatory alerts directly within the regulatory alert record in the Compliance Workspace. It offers contextual information, including important dates, regulatory authority details, and key changes, helping users to better respond to new alerts.
Overview of a summary
You can quickly learn the details of a regulatory alert from the record summarization generated by the ServiceNow Otto summarization skill. By reading the regulatory alert summarization, you can get an overview of the alerts that are often high in volume. By default, regulatory alerts in any state are eligible for summarization. You can, however, restrict this behavior by defining custom states or conditions under which summarization should occur. You can also specify the different prompts and the fields from which you want to collect data to create the summary.
Note: Only users with the sn_grc_comp_genai.reg_change_ai_user role can see the option to create a summary for a regulatory alert. This role must be manually assigned to an RCM user.
To understand how you can summarize a regulatory alert, refer to Activate the Regulatory alert summarization skill and Generate a regulatory alert summary.
Benefits of summarizing a regulatory alert
- Distills regulatory information into business-relevant summaries that highlight the most important changes and deadlines.
- Reduces time spent interpreting complex updates, ensuring no critical information is missed.
- Improves compliance efficiency, reduces risk, and enhances operational agility.
Components of a regulatory alert summary
After generating a summary for a regulatory alert, a summary displays the following sections:
- Alert overview
- Important dates
- Regulatory authority
- Penalties or fines
- Summary of key changes
- Scope
- Actions and outcomes
- Velocity analysis
The following table provides more information on the sections that are associated with a summary.
|
Section |
Description |
|---|---|
|
Alert overview |
Alert coordinator, state, and overall impact, followed by a brief summary of what the alert covers. |
|
Important dates |
All explicitly mentioned dates and deadlines related to the regulatory change's implementation or compliance requirements, such as the Date of Publication, Compliance date, Effective date. |
|
Regulatory authority |
Government agency, regulatory body, or industry organization responsible for the new rule or alert, such as Agency: SEC, Jurisdiction: US, Type: Draft Rule. |
|
Penalties or fines |
Any incurred penalties or fines related to the regulatory alert if relevant. |
|
Summary of key changes |
Important updates or modifications in the regulation, including what changed, who's impacted, and the business impact, especially where these could have a significant impact on businesses or stakeholders. |
|
Scope |
Count and brief description of the impacted areas linked to the alert, such as related controls, control objectives, citations, policies, or authority documents. |
|
Actions & outcomes |
Number of regulatory action tasks associated with the alert, grouped by state, such as Completed, In Progress, or Ready, with examples of the citations or control objectives each task addresses. |
|
Velocity analysis |
Time-based metrics showing how long the alert has been in the system, the duration of each state transition, and the cumulative time spent transitioning across all state changes to date. |
Related topics
--- title: Regulatory alert summarization skill description: The AI-driven summarization feature is designed to provide concise, AI-driven overviews of regulatory alerts directly within the regulatory alert record in the Compliance Workspace. It offers contextual information, including important dates, regulatory authority details, and key changes, helping users to better respond to new alerts. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/regulatory-change-management-service-portal/regulatory-alert-summarization.html release: australia product: Regulatory Change Management Service Portal classification: regulatory-change-management-service-portal topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 3 breadcrumb: [AI in Regulatory Change Management, Regulatory Change Management, Governance, Risk, and Compliance] --- # Regulatory alert summarization skill The AI-driven summarization feature is designed to provide concise, AI-driven overviews of regulatory alerts directly within the regulatory alert record in the Compliance Workspace. It offers contextual information, including important dates, regulatory authority details, and key changes, helping users to better respond to new alerts. ## Overview of a summary You can quickly learn the details of a regulatory alert from the record summarization generated by the ServiceNow Otto summarization skill. By reading the regulatory alert summarization, you can get an overview of the alerts that are often high in volume. By default, regulatory alerts in any state are eligible for summarization. You can, however, restrict this behavior by defining custom states or conditions under which summarization should occur. You can also specify the different prompts and the fields from which you want to collect data to create the summary. **Note:** Only users with the sn\_grc\_comp\_genai.reg\_change\_ai\_user role can see the option to create a summary for a regulatory alert. This role must be manually assigned to an RCM user. To understand how you can summarize a regulatory alert, refer to [Activate the Regulatory alert summarization skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/regulatory-change-management-service-portal/summarize-a-regulatory-alert.md) and [Generate a regulatory alert summary](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/regulatory-change-management-service-portal/create-a-summary-of-a-reg-alert.md). ## Benefits of summarizing a regulatory alert - Distills regulatory information into business-relevant summaries that highlight the most important changes and deadlines. - Reduces time spent interpreting complex updates, ensuring no critical information is missed. - Improves compliance efficiency, reduces risk, and enhances operational agility. ## Components of a regulatory alert summary After generating a summary for a regulatory alert, a summary displays the following sections: - Alert overview - Important dates - Regulatory authority - Penalties or fines - Summary of key changes - Scope - Actions and outcomes - Velocity analysis The following table provides more information on the sections that are associated with a summary. <table id="table_wlj_4q5_nqb"><thead><tr><th> Section </th><th> Description </th></tr></thead><tbody><tr><td> Alert overview </td><td> Alert coordinator, state, and overall impact, followed by a brief summary of what the alert covers. </td></tr><tr><td> Important dates </td><td> All explicitly mentioned dates and deadlines related to the regulatory change's implementation or compliance requirements, such as the Date of Publication, Compliance date, Effective date. </td></tr><tr><td> Regulatory authority </td><td> Government agency, regulatory body, or industry organization responsible for the new rule or alert, such as Agency: SEC, Jurisdiction: US, Type: Draft Rule. </td></tr><tr><td> Penalties or fines </td><td> Any incurred penalties or fines related to the regulatory alert if relevant. </td></tr><tr><td> Summary of key changes </td><td> Important updates or modifications in the regulation, including what changed, who's impacted, and the business impact, especially where these could have a significant impact on businesses or stakeholders. </td></tr><tr><td> Scope </td><td> Count and brief description of the impacted areas linked to the alert, such as related controls, control objectives, citations, policies, or authority documents. </td></tr><tr><td> Actions & outcomes </td><td> Number of regulatory action tasks associated with the alert, grouped by state, such as Completed, In Progress, or Ready, with examples of the citations or control objectives each task addresses. </td></tr><tr><td> Velocity analysis </td><td> Time-based metrics showing how long the alert has been in the system, the duration of each state transition, and the cumulative time spent transitioning across all state changes to date. </td></tr></tbody> </table>**Note:** Summaries are generated based on the prompts set during the configuration of the summarization skill. For more information on generating summaries, see [Generate a regulatory alert summary](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/regulatory-change-management-service-portal/create-a-summary-of-a-reg-alert.md). **Related topics** [Activate the Regulatory alert summarization skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/regulatory-change-management-service-portal/summarize-a-regulatory-alert.md) [Generate a regulatory alert summary](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/regulatory-change-management-service-portal/create-a-summary-of-a-reg-alert.md)
| title | Regulatory alert summarization skill |
| description | The AI-driven summarization feature is designed to provide concise, AI-driven overviews of regulatory alerts directly within the regulatory alert record in the Compliance Workspace. It offers contextual information, including important dates, regulatory authority details, and key changes, helping users to better respond to new alerts. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/governance-risk-compliance/regulatory-change-management-service-portal/regulatory-alert-summarization.html |
| release | australia |
| product | Regulatory Change Management Service Portal |
| classification | regulatory-change-management-service-portal |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | AI in Regulatory Change ManagementRegulatory Change ManagementGovernanceRiskand Compliance |