Users and associated actions for the regulatory change tasks

reference australia Updated Sep 10, 2026 1 min read views-and-actions.md

Managers with the sn_grc_reg_change.manager role and the users with the sn_grc_reg_change.user role can view and perform certain tasks in the Regulatory Change Tasks module.

Views and actions available to managers

Managers with the sn_grc_reg_change.manager role can view the following tasks in the Regulatory Change Tasks module:

All Assigned Tasks
Unassigned Tasks
New Tasks
Respond Tasks
Pending Approval Tasks
Implementation Tasks
Closed Tasks
My Approvals

Managers can perform the following actions on a regulatory change task:

Assign the regulatory change task to a user with the sn_grc_reg_change.user role.
Add instructions for the assignee on the task.
Get added to the watchlist.
Add work notes.
Add a future due date to complete the work on the regulatory change task.
Add an approver, typically another manager, to approve the regulatory change task.
Update the work notes.

Views and actions available to other users

Users with the sn_grc_reg_change.user role can view the following tasks in the Regulatory Change Tasks module:

New Tasks
Respond Tasks
Pending Approval Tasks
Implementation Tasks
Closed Tasks

If the user is assigned the regulatory change task, then the user can log in and perform the following actions on the regulatory change task:

View the regulatory change task under New tasks.
Update the work notes.
Select Respond to move the task to the Respond state.
Verify if an action task should be created for the regulatory change task.
Evaluate if the incoming alert has an impact on the GRC library of the current system.
View the details of the impact assessment performed by entity owners.
Create necessary action tasks that are related to the Compliance and Risk areas in the GRC library, and then assign them to an appropriate group.

Parent Topic:Regulatory change tasks

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---
title: Users and associated actions for the regulatory change tasks
description: Managers with the sn\_grc\_reg\_change.manager role and the users with the sn\_grc\_reg\_change.user role can view and perform certain tasks in the Regulatory Change Tasks module.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/regulatory-change-management-service-portal/views-and-actions.html
release: australia
product: Regulatory Change Management Service Portal
classification: regulatory-change-management-service-portal
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Regulatory change tasks, Regulatory Change Management Core UI, Use, Regulatory Change Management, Governance, Risk, and Compliance]
---

# Users and associated actions for the regulatory change tasks

Managers with the sn\_grc\_reg\_change.manager role and the users with the sn\_grc\_reg\_change.user role can view and perform certain tasks in the Regulatory Change Tasks module.

## Views and actions available to managers

Managers with the sn\_grc\_reg\_change.manager role can view the following tasks in the Regulatory Change Tasks module:

- All Assigned Tasks
- Unassigned Tasks
- New Tasks
- Respond Tasks
- Pending Approval Tasks
- Implementation Tasks
- Closed Tasks
- My Approvals

Managers can perform the following actions on a regulatory change task:

- Assign the regulatory change task to a user with the sn\_grc\_reg\_change.user role.
- Add instructions for the assignee on the task.
- Get added to the watchlist.
- Add work notes.
- Add a future due date to complete the work on the regulatory change task.
- Add an approver, typically another manager, to approve the regulatory change task.
- Update the work notes.

## Views and actions available to other users

Users with the sn\_grc\_reg\_change.user role can view the following tasks in the Regulatory Change Tasks module:

- New Tasks
- Respond Tasks
- Pending Approval Tasks
- Implementation Tasks
- Closed Tasks

If the user is assigned the regulatory change task, then the user can log in and perform the following actions on the regulatory change task:

- View the regulatory change task under New tasks.
- Update the work notes.
- Select **Respond** to move the task to the Respond state.
- Verify if an action task should be created for the regulatory change task.
- Evaluate if the incoming alert has an impact on the GRC library of the current system.
- View the details of the impact assessment performed by entity owners.
- Create necessary action tasks that are related to the Compliance and Risk areas in the GRC library, and then assign them to an appropriate group.

**Parent Topic:**[Regulatory change tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/regulatory-change-management-service-portal/reg-change-task.md)