Assign roles and responsibilities to recovery teams

task australia Updated Sep 10, 2026 1 min read roles-responsibility-bcp-recovery-team.md
Raw file servicenow.com

Assign individuals and groups to the recovery team so they understand their roles and responsibilities during a crisis.

Before you begin

Role required: sn_bcm.admin, sn_bcm.program_manager, or sn_bcm.planner

About this task

The business continuity planning workspace helps you complete your plan by creating recovery teams, defining roles and responsibilities, assigning members, and directing plan execution.

Starting with release 12.x.x, recovery teams are created and managed at a global level so you can reuse them across plans and events. Create the recovery team first, and then add it to the plan. For more information, see Create and manage a recovery team.

Procedure

  1. Navigate to Business Continuity > Business Continuity Workspace.

  2. Click the lists icon ([Omitted image "ListsIcon.jpg"] Alt text: Lists icon).

  3. Click In Draft state in the Planning list.

  4. Click the link to the plan record in the Name column.

  5. Click the Recovery Teams tab of the plan.

  6. To add an existing recovery team to the plan, click Add.

    Select one or more active recovery teams from the global list and confirm the selection. If the team you need doesn't exist yet, see Create and manage a recovery team to create it, including its users, groups, and parent-child relationships, before adding it here.

  7. Click Submit.

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