Adding comments to assessments

task australia Updated Sep 10, 2026 1 min read adding-comments-to-assessments.md

Add comments and work notes to an assessment to clarify questions or other aspects of the assessment. Owners, contributors, readers, and administrators can add comments while the assessment is active. After the assessment is cancelled, existing comments and work notes remain visible but read-only.

Before you begin

To post a work note, your user account must also have one of the roles configured in the Worknotes roles field on the template category.
Role required: sn_smart_asmt.actor, sn_smart_asmt.assessment_admin, or sn_smart_asmt.assessment_reader.

About this task

Note: This task describes how to add comments at the assessment level. To comment on a specific question instead, see Add a comment or work note to a question.

Procedure

Navigate to your workspace and then to your list of assessments.

Here’s an example of how to navigate to this list in the Compliance Workspace.
1. Navigate to All > Policy and Compliance > Compliance Workspace.
2. Select the tasks icon [Omitted image "list-icon.png"] Alt text:.
3. Select the Control attestations > Smart Assessments on the left panel.
4. The smart assessments list is displayed.
Select the assessments in which you want to add a comment.
From the contextual sidebar, select the Comment icon [Omitted image "adding-comments.png"] Alt text:.
Provide your comment in the Comment field.
Select Post Comments.

The comment appears in the comment list.

Result

The comment or work note appears in the comment list and is visible to all participants on the assessment.

53 lines · 2.6 KB Wrap lines

---
title: Adding comments to assessments
description: Add comments and work notes to an assessment to clarify questions or other aspects of the assessment. Owners, contributors, readers, and administrators can add comments while the assessment is active. After the assessment is cancelled, existing comments and work notes remain visible but read-only.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/smart-assessment-engine/adding-comments-to-assessments.html
release: australia
product: Smart Assessment Engine
classification: smart-assessment-engine
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Respond to assessments, Manage, Smart Assessment Engine, Governance, Risk, and Compliance]
---

# Adding comments to assessments

## Before you begin

- To post a work note, your user account must also have one of the roles configured in the **Worknotes roles** field on the template category.
- Role required: sn\_smart\_asmt.actor, sn\_smart\_asmt.assessment\_admin, or sn\_smart\_asmt.assessment\_reader.

## About this task

**Note:** This task describes how to add comments at the assessment level. To comment on a specific question instead, see [Add a comment or work note to a question](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/smart-assessment-engine/add-comment-to-question.md).

## Procedure

1. Navigate to your workspace and then to your list of assessments.

Here’s an example of how to navigate to this list in the Compliance Workspace.

1. Navigate to **All** &gt; **Policy and Compliance** &gt; **Compliance Workspace**.
2. Select the tasks icon \[Omitted image "list-icon.png"\] Alt text:.
3. Select the **Control attestations** &gt; **Smart Assessments** on the left panel.
4. The smart assessments list is displayed.
2. Select the assessments in which you want to add a comment.

3. From the contextual sidebar, select the **Comment** icon \[Omitted image "adding-comments.png"\] Alt text:.

4. Provide your comment in the **Comment** field.

5. Select **Post Comments**.

The comment appears in the comment list.

## Result

The comment or work note appears in the comment list and is visible to all participants on the assessment.