Create an assessment and enhance digital resilience data

---
title: Create an assessment and enhance digital resilience data
description: Create an assessment of the Information and Communication Technology \(ICT\) service in Digital resilience third-party registers using Third-party Risk Management. Add details such as the contractual arrangement reference number, identification code, and type of code for the ICT third-party service provider. You can then enhance its digital resilience information for compliance with DORA regulation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/third-party-risk-management/tprm-drtp-reg-assmt.html
release: australia
product: Third-party Risk Management
classification: third-party-risk-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Use digital resilience third-party registers, Third-party Risk Management, Governance, Risk, and Compliance]
---

# Create an assessment and enhance digital resilience data

Create an assessment of the Information and Communication Technology \(ICT\) service in Digital resilience third-party registers using Third-party Risk Management. Add details such as the contractual arrangement reference number, identification code, and type of code for the ICT third-party service provider. You can then enhance its digital resilience information for compliance with DORA regulation.

## Before you begin

Role required: sn\_vdr\_risk\_asmt.vendor\_assessor

## About this task

It's required that you review your contracts and third parties annually. You can provide the following assessment details on the assessment form:

-   Contractual reference number, which helps identify the following details:
    -   Users of the contract
    -   Providers of the contract
    -   Other relevant details that are automatically pulled in
-   Audit information:
    -   Has the third-party provider been audited?
    -   When was the audit last conducted?
-   Exit strategy details:
    -   Existence of an exit plan
    -   Possibility of integrating with the ICT service provider if terminated
    -   Impact assessment of discontinuing the ICT service
    -   Identification of any alternatives

## Procedure

1.  Navigate to **Workspaces** > **Vendor Management Workspace**, select the list icon \[Omitted image "ws-list-icon.png"\] Alt text: and then navigate to **Digital resilience third-party registers**.

2.  Select **Contracts** and then select the contract record you want to associate an assessment record with.

3.  Navigate to the Assessments of the ICT services related list and select **New**.

4.  On the form, fill in the fields.

    For descriptions of all these fields, see [Create New Contractual arrangement form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-create-new-cont-arrange-form.md).

5.  Select **Save**.

6.  To edit the assessment record, complete the following.

    1.  Navigate to **Assessments** and select the check box of the record you want from the list.

    2.  Select **Edit** and update the fields as required.

    3.  Select **Update**.

7.  To export assessment records, complete the following.

    1.  Navigate to **Assessments** and select the check box of the record you want from the list.

    2.  Select **Export**.

    3.  Select the **File Type**.

        Available choices are:

        -   **Excel**
        -   **CSV**
        -   **JSON**
        -   **PDF**
    4.  Select the **Delivery Type**.

        Available choices are:

        -   **Download**
        -   **Email**

## What to do next

Once all details are captured, you can perform the following tasks:

-   Download the information using the Microsoft Excel download feature. For more information, see [Create a Microsoft Excel download request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-excel-upload-download-request.md).
-   Upload updated records as needed. For more information, see [Update existing records in bulk](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-bulk-update.md).