Roles in Third-party Risk Management

reference australia Updated Sep 10, 2026 5 min read tprm-roles.md
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Roles determine permissions and access in TPRM.

TPRM roles

Friendly name [role name]

Description

Contains roles

Third-party reader [vendor_reader]

Read access to third-party contact records.

None

Third-party editor [vendor_editor]

Create, update, or delete third-party contact records.

None

Third-party assessment reviewer[sn_vdr_risk_asmt.vendor_assessment_reviewer]

View assessment and questionnaire data. Users with this role can also leave comments on the following tables:

  • Tiering assessment
  • Internal assessment
  • External assessment
  • Third-party risk issues
  • Third-party risk tasks
  • Third-party risk due diligence request

Contains:

  • sn_risk.implementation_reader
  • sn_compliance.control_framework_reader
  • sn_compliance.policy_reader
  • sn_grc.library_reader
  • sn_smart_asmt.actor
  • task_editor
  • vendor_reader
  • sn_dora_accel.user
  • sn_smart_asmt.template_reader
  • sn_smart_asmt.assessment_reader
  • sn_tprm_genai.nowassist_user

TPR internal task responder[sn_vdr_risk_asmt_internal_task_responder]

Create, read, update, and delete the elements linked to the internal tasks for which the user is the respondent.

This role is automatically granted to the assigned respondent when an internal task moves to the Submitted to respondent state, and replaces use of the internal assessment user [sn_vdr_risk_asmt.internal_assessment_responder] role for internal tasks specifically.
  • sn_grc_workspace.task_reader
  • sn_grc_workspace.user

TPR assessor (Third-party risk assessor)

[sn_vdr_risk_asmt.vendor_assessor]

  • All permissions of the Third-party assessment reviewer role, plus the ability to manage third parties, third-party contacts, external risk assessments, and issues.

  • You can set the following options for the sn_svdp.allow_assessor_edit property:

    • Enable TPR assessors to answer questions or modify responses in third-party questionnaires (default).
    • Enable TPR assessors to modify responses.
    • Don't enable TPR assessors to answer questions or modify responses. See Configure TPRM properties.

Contains:- vendor_assessment_reviewer

  • sn_grc.library_reader
  • vendor_editor
  • vendor_reader
  • sn_dora_accel.manager
  • sn_smart_asmt.reassign

TPR approver

[sn_vdr_risk_asmt.approver]

Includes all permissions of the Third-party assessment reviewer role plus: approve IRQs.

Contains:

  • vendor_assessment_reviewer
  • sn_dora_accel.user

TPR manager (Third-party risk manager)[sn_vdr_risk_asmt.vendor_risk_manager]

Includes all permissions of the TPR assessor role plus:

  • Manage third-party assessment templates and scheduled assessments.
  • Manage engagements and engagement contacts.
  • Manage scoring rules for both third parties and engagements.

Contains:

  • vendor_assessor
  • sn_dora_accel.manager
  • sn_smart_asmt.reassign

TPR admin (Third-party risk admin)[sn_vdr_risk_asmt.vendor_risk_admin]

Includes all permissions of the TPR manager role plus:

Create and edit the following items:

  • Third-party assessment templates
  • Risk tiering templates
  • Risk tier questionnaire templates
  • Third-party questionnaire templates
  • Document request templates
  • Post assessment automation rules

Note: Templates include both classic and SAE templates.

Contains:

  • vendor_risk_manager
  • assessment_admin
  • sn_dora_accel.admin
  • sn_smart_asmt.assessment_admin
  • sn_smart_imp_auto.automation_creator
  • sn_smart_asmt.reassign

Contract risk negotiator[sn_vdr_risk_asmt.contract_negotiator]

Includes all permissions of the TPR assessor role plus:

Users in the legal department can modify contract status and the start and expiration dates.

You can add users with this role to the Contract risk negotiators user group. See Add users to groups based on responsibilities.

Contains:

  • vendor_assessor
  • sn_dora_accel.manager

Third-party / engagement contact

[vendor_contact]

  • Called a third-party contact when responding to an external questionnaire or task or issue for a third party.
  • Called an engagement contact when responding to a questionnaire or task or issue for an engagement.

You assign the third-party contact role to users at the third-party organization whose risk is being assessed. Third-party contacts are assigned the snc_external role to give them access to resources and actions in the Third-party portal.

Important: The third-party contact role should be used only for external contacts. The role prohibits access to your ServiceNow AI Platform instance and grants access only to the Third-party portal.

You assign the primary contact responsibility to the third-party contact who can directly answer assessment questions or assign another contact at the third party to answer the questions. Primary contacts can manage other contacts for the third party.

Contains: snc_external
## Roles required for accessing the Digital resilience third-party registers

A user with one of the following roles can access the Digital resilience third-party registers related modules in the Vendor Management Workspace:

  • TPRM DORA user [sn_dora_accel.user] role

    Third-party assessment reviewer and TPR approver contain this role.

  • TPRM DORA manager [sn_dora_accel.manager] role

    TPR assessor and TPR manager contain this role.

  • TPRM DORA admin [sn_dora_accel.admin]

    The TPR admin contains this role.

For more information on DORA related roles, see Roles installed with Digital resilience third-party registers.

Roles required for using Smart Assessment Engine

A user with one of the following roles can view templates in the Assessment Workspace:

  • TPRM SAE template reader [sn_smart_asmt.template_reader] role

    Third-party assessment reviewer contains this role.

  • TPRM SAE assessment reader [sn_smart_asmt.assessment_reader] role

    Third-party assessment reviewer contains this role.

A user with one of the following roles can respond to questionnaires in the Vendor Management Workspace, GRC portal, or Third-party portal.

  • TPRM SAE internal assessment user [sn_vdr_risk_asmt.internal_assessment_responder]

    This role is automatically assigned to an assigned IRQ assessor or internal assessment respondent.

    This role is required to respond to internal/IRQ assessment questionnaires using the GRC Portal.

    This role contains the following roles: canvas_user, sn_smart_asmt.actor, sn_grc_workspace.user, and sn_grc_workspace.task_reader.

  • TPRMSAE external assessment user [sn_vdr_risk_asmt.external_assessment_responder]

    This role is automatically assigned to the assigned third-party contact.

    This role is required to respond to external questionnaires using the Third-party portal.

    This contains the role: sn_smart_asmt.actor.

A user with the TPRM SAE admin [sn_smart_asmt.assessment_admin] role can create SAE templates in the Vendor Management Workspace and Assessment Workspace.

A user with the sn_smart_imp_auto.automation_creator role can create post assessment impact automation rules. The TPR admin contains this role.

The TPR administrator [sn_vdr_risk_asmt.vendor_risk_admin], TPR assessor [sn_vdr_risk_asmt.vendor_assessor], and TPR manager [sn_vdr_risk_asmt.vendor_risk_manager] roles now include the sn_smart_asmt.reassign role. You can reassign Smart Assessment Engine questionnaires to another member of your organization.

Note: The Third-party assessment reviewer [sn_vdr_risk_asmt.vendor_assessment_reviewer] role is the minimum role required to view any template that is a member of the TPRM external questionnaire, TPRM external document request, TPRM internal tiering questionnaire, and TPRM internal IRQ purposes.

For more information on SAE related roles, see Roles installed in Smart Assessment Engine.

Roles required for using ServiceNow Otto for Third-party Risk Management (TPRM)

A user with the Third-party Assessment reviewer [sn_vdr_risk_asmt.vendor_assessment_reviewer] role can use the ServiceNow Otto for TPRM skills.

The system automatically grants the TPRM GenAI User [sn_tprm_genai.nowassist_user] role to Third-party Assessment reviewers [sn_vdr_risk_asmt.vendor_assessment_reviewer] after the ServiceNow Otto for TPRM application is installed. For more information about a ServiceNow Otto for TPRM, see ServiceNow Otto for Third-party Risk Management (TPRM).

Parent Topic:Third-party Risk Management reference

Related topics

Assign TPRM roles to users and user groups

Roles installed with Digital resilience third-party registers

Roles installed in Smart Assessment Engine

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