Create a task for a third party or engagement

task australia Updated Sep 10, 2026 1 min read tprm-ws-task-create.md
Raw file servicenow.com

Create a task to help ensure that a user at your organization or the third-party contact responds to your concerns about questionnaire responses or requested documents during the due diligence process.

Before you begin

Role required: sn_vdr_risk_asmt.vendor_assessor

About this task

In an iterative process, before the TPR manager closes an assessment, the TPR manager can generate non-compliance issues and tasks. The TPR manager communicates with the TP contacts and engagement contacts by using comments to close the issues and tasks. The TPR manager can also assign different contacts as needed.

Procedure

  1. Navigate to Workspaces > Vendor Management Workspace, select the list icon [Omitted image "ws-list-icon.png"] Alt text: and then navigate to External tasks > All tasks.

  2. Select New and fill in the form.

    For descriptions of all these fields, see Create new third-party risk task form.

  3. Select Save.

What to do next

Monitor and manage the task as work progresses, including updating its state and reviewing third-party portal activity, as described in Manage a task for a third party or engagement. If you made the task visible in the third-party portal, the third-party contact can view and act on it there.

Related topics

Create new third-party risk task form

Create a task for an internal user

Manage a task for a third party or engagement

Search documentation
Search document titles and file paths on the australia branch