View recovery tasks from Self-Service

task australia Updated Sep 10, 2026 1 min read view-recovery-tasks-from-self-service-uib-ws.md

View the recovery tasks that are assigned to you or the recovery task team to recover assets from a crisis event or exercise. Your BCM program manager assigns the tasks to you and you can view them from the self-service application menu.

Before you begin

Role required: sn_bcm.recovery_team_member

Procedure

Navigate to Self-Service > My Recovery Tasks.
View event tasks assigned to you, your assigned group, or your recovery team where the event state is not Pending.

You can view the name and description of the recovery task.
Select the link to the Task ID of an event task that you want to update.

You can update the Actual start and Actual end details.
Sort the Event Type column to list the crisis-related tasks at the top.
View the Event Task type column to understand whether it is planned or an ad-hoc event.
To add any notes to the event task activity, select the Activity section on the Details tab and add the information in the Work notes field.
To update the task to an In progress state, select Work in Progress.
To close the task, select either Close Incomplete or Close Complete.
To update the record, select Update.

Parent Topic:Structured workflows for exercises

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---
title: View recovery tasks from Self-Service
description: View the recovery tasks that are assigned to you or the recovery task team to recover assets from a crisis event or exercise. Your BCM program manager assigns the tasks to you and you can view them from the self-service application menu.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/view-recovery-tasks-from-self-service-uib-ws.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Structured workflows for exercises, Manage, Business Continuity Management, Governance, Risk, and Compliance]
---

# View recovery tasks from Self-Service

## Before you begin

Role required: sn\_bcm.recovery\_team\_member

## Procedure

1. Navigate to **Self-Service** &gt; **My Recovery Tasks**.

2. View event tasks assigned to you, your assigned group, or your recovery team where the event state is not **Pending**.

You can view the name and description of the recovery task.

3. Select the link to the **Task ID** of an event task that you want to update.

You can update the **Actual start** and **Actual end** details.

4. Sort the **Event Type** column to list the crisis-related tasks at the top.

5. View the **Event Task type** column to understand whether it is planned or an ad-hoc event.

6. To add any notes to the event task activity, select the **Activity** section on the **Details** tab and add the information in the **Work notes** field.

7. To update the task to an **In progress** state, select **Work in Progress**.

8. To close the task, select either **Close Incomplete** or **Close Complete**.

9. To update the record, select **Update**.

**Parent Topic:**[Structured workflows for exercises](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/performing-tasks-to-manage-exercise-events.md)