Getting started with Public Sector Digital Services

concept australia Updated Sep 10, 2026 1 min read getting-started-with-psds.md
Raw file servicenow.com

Getting started.

Task

Description

Activate Public Sector Core

As an admin, activate the Public Sector Digital Services Core plugin. The PSDS Core application provides data models, workflows, and experiences that enable the development of public sector customized applications, which deliver digital services to the government constituents.

This plugin includes demo data and activates related plugins. For information on the plugins activated with Public Sector Digital Services Core, see Plugins installed with Public Sector Digital Services Core.

Plugins installed with Public Sector Digital Services Core

Review the list of plugins that are activated after installing and activating the Public Sector Digital Services Core application.

Configure foundation data

Import customer information including names, addresses, and phone numbers; accounts, contacts, consumers, users, groups, group members, product models, and assets.Assign roles to groups or to individual users. Create service contracts and entitlements. Create customer relationships, asset relationships, and account teams.

Search documentation
Search document titles and file paths on the australia branch