Constituent Profile form

reference australia Updated Sep 10, 2026 2 min read government-service-constituent-form.md
Raw file servicenow.com

Use the Constituent Profile form in the Public Sector Digital Services application to display detailed information about a constituent, such as the name and address, date of birth, contact information, and language choice.

The following table describes the detailed information that you can add to the Constituent form.

Field

Description

Consumer reference

Reference number for the constituent case.

First name

First name.

Last name

Last name.

Middle name

Middle name.

Number

Phone number of the constituent.

Suffix

Suffix of the constituent name. The suffix may include MD or Jr.

Mobile phone

Mobile phone number for the constituent.

Business phone

Business phone number for the constituent.

Fax

Fax number.

Photo

Photo of the constituent.

Email

Email of the constituent.

Gender

Gender of the constituent.

Date of birth

Date of birth of the constituent.

Country of birth

Country of birth of the constituent.

Age

Age of the constituent.

Identification Information

Primary identification type

Type of primary identification:- Social Security Number

  • State Identification Number
  • Drivers License Number
  • Medicare ID

Identification field

Type of identification. This field appears only when an option is selected from the Primary identification type field.- Social Security Number

  • State Identification Number
  • Drivers License Number
  • Medicare ID

Primary correspondence Information

Primary address type

Type of primary address for the constituent: - Home address

  • Business address
  • Mailing address

Street

Street of the constituent.

City

City that the constituent lives in.

State/Province

State in which the constituent lives.

ZIP/Postal code

ZIP code for the address of the constituent.

Latitude

Latitude of the address of the constituent.

Longitude

Longitude of the address of the constituent.

Primary phone number

Primary phone number of the constituent.

Additional information

Marital status

  • Married
  • Single
  • Divorced
  • Widowed
  • I do not wish to provide this information

Employment status

  • Employed
  • Unemployed
  • Self employed
  • I do not wish to provide this information

Race

  • American Indian or Alaska Native
  • Asian
  • Native Hawaiian or other Pacific Islander
  • Black or African American
  • White
  • I do not wish to provide this information

Ethnicity

  • Hispanic or Latino
  • Not Hispanic or Latino
  • I do not wish to provide this information

Military status

  • Active duty
  • Veteran
  • No military duty
  • I do not wish to provide this information

Disability status

  • Yes, I have a disability
  • No, I do not have a disability
  • I do not wish to provide this information

Highest education level

  • High school or equivalent
  • Technical or occupational certificate
  • Associate degree
  • Some college coursework completed
  • Bachelor's degree
  • Master's degree
  • Doctorate
  • Professional
  • Other

Primary language choice

  • English
  • Spanish

Notes

Notes

Additional notes about the constituent or the case.

**Parent Topic:**[Public Sector Digital Services Core Profile Forms](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-profile-forms.md)
Search documentation
Search document titles and file paths on the australia branch