Configure the Merit Review Scoring Framework for a Grant Program in the Reviewer Service Portal

---
title: Configure the Merit Review Scoring Framework for a Grant Program in the Reviewer Service Portal
description: Define the scoring framework that a merit reviewer should follow as they review and score grant program proposals in the Reviewer Service portal. You can also select which knowledge bases or frameworks are displayed to a merit reviewer in the Reviewer Service portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/government-industry/psds-config-gmp-scoring-framework.html
release: australia
topic_type: task
last_updated: "2026-03-18"
reading_time_minutes: 1
breadcrumb: [Set up a grant program, Grants Management, Playbooks and Solutions, Configure agent workspaces, Configure, Public Sector Digital Services \(PSDS\)]
---

# Configure the Merit Review Scoring Framework for a Grant Program in the Reviewer Service Portal

Define the scoring framework that a merit reviewer should follow as they review and score grant program proposals in the Reviewer Service portal. You can also select which knowledge bases or frameworks are displayed to a merit reviewer in the Reviewer Service portal.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **Service Portal** > **Portals**.

2.  Select the portal for which you want to display the desired merit review framework.

    Select the Reviewer Service Portal. For information on how to create a merit review framework, see [Create a custom Merit Review scoring framework for a Grant Program in the Reviewer Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-config-gmp-create-scoring-framework.md).

3.  Select the desired scoring framework.

4.  Add a scoring rubric.

    A rubric is a Knowledge Article which needs to be added to this program so that the evaluators/reviewers know how to judge the proposals.

5.  In the Knowledge Bases related list, select **Edit**.

6.  On the Edit Members form, move the desired knowledge bases from the available items in the **Collection** column to the **Knowledge Bases List** column.

7.  Select **Save**.


-   **[Create a custom Merit Review scoring framework for a Grant Program in the Reviewer Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-config-gmp-create-scoring-framework.md)**  
Start scoring grant proposals based on your agency's preferences by creating a custom scoring framework.
-   **[Configure a merit review scoring rubric for a grants proposal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-config-gmp-create-rubric.md)**  
Create a knowledge article containing information on how merit reviewers are to score the proposals, known as a rubric.

**Parent Topic:**[Set up a grant program in Grants Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-config-gmp-grant-pgr.md)

**Previous topic:**[Configure Restricted Caller Access for a results letter](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-config-results-template-rca.md)

**Next topic:**[Create a custom Merit Review scoring framework for a Grant Program in the Reviewer Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-config-gmp-create-scoring-framework.md)

**Related topics**  


[Create a knowledge base](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/create-a-knowledgebase.md)