Configure the Reviewer Service Portal

---
title: Configure the Reviewer Service Portal
description: Configure the Grants Management Reviewer Service Portal for merit reviewers to track, score, and review grants proposals.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/government-industry/psds-config-reviewer-service-portal.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Grants Management, Playbooks and Solutions, Configure agent workspaces, Configure, Public Sector Digital Services \(PSDS\)]
---

# Configure the Reviewer Service Portal

Configure the Grants Management Reviewer Service Portal for merit reviewers to track, score, and review grants proposals.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **Service Portal** > **Service Portal Configuration**.

    Some of the components that you can customize include:

    -   Branding: [Configure the portal branding](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/c_BrandingEditor.md) to give the reviewer service portal its own look and feel. The Coral Theme is available for the reviewer service portal.
    -   Menus: Update the base system menu or add a new one. For details, see [Configure the portal header menu](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/configure-header-menu.md).
    -   Home page: Update the default home page by updating the widget configuration or assign a custom home page. For details, see [Assign a homepage to the portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/assign-portal-homepage.md).
    -   Widgets: Use configurable portal widgets to define the content in your portal. For details, see [Configurable Portal widget library](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/configurable-portal-widgets-library.md).
    -   Header: Update the program header configurations according to your agency's needs. For details, see [Configure a custom program record header in the Reviewer Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-config-gmp-rsp-program-header.md).
    -   List pages: Browse, search & filter through records of cases, products, orders, and others. For details, see [Add and configure the Portal Data List widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/config-data-list-widget-inst-optns.md)
    -   Roles: [Configure page security by role](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/configure-page-security.md) to either set up pages to be public \(no login required\) or to filter them by user role.
    -   Knowledge base: Configure a knowledge base to house the merit review framework for users in the portal to view the associated knowledge articles. For details, see [Configure the Merit Review Scoring Framework for a Grant Program in the Reviewer Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-config-gmp-scoring-framework.md).