Configure the Preliminary Verification Checklist UI in Social Benefits Playbook
Configure the preliminary verification checklist to determine if an applicant is eligible to begin an application for one or more social benefits.
Before you begin
Role required: admin
Procedure
-
Navigate to All > System Definition > Decision Tables.
-
Select the Social Benefits Preliminary Verification table by selecting the label.
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Under Inputs, enter one or more labels for your desired verification questions, and select String as Type.
-
Add the necessary filter conditions using the condition builder.
These conditions determine the outcome of the policy.
-
Add a condition column for each input above by selecting the Addicon.
-
Use the dropdown to set what combination of answers will yield an approval or denial.
Result
The questions are shown on the first page of the Government Service Portal intake page.
---
title: Configure the Preliminary Verification Checklist UI in Social Benefits Playbook
description: Configure the preliminary verification checklist to determine if an applicant is eligible to begin an application for one or more social benefits.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/government-industry/psds-configure-preliminary-verification-ui-sbp.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure Eligibility Rules Engine, Social Benefits Playbook, Playbooks and Solutions, Configure agent workspaces, Configure, Public Sector Digital Services \(PSDS\)]
---
# Configure the Preliminary Verification Checklist UI in Social Benefits Playbook
Configure the preliminary verification checklist to determine if an applicant is eligible to begin an application for one or more social benefits.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **All** > **System Definition** > **Decision Tables**.
2. Select the **Social Benefits Preliminary Verification** table by selecting the label.
3. Under Inputs, enter one or more labels for your desired verification questions, and select **String** as Type.
4. Add the necessary filter conditions using the condition builder.
These conditions determine the outcome of the policy.
5. Add a condition column for each input above by selecting the **Add**icon.
6. Use the dropdown to set what combination of answers will yield an approval or denial.
## Result
The questions are shown on the first page of the Government Service Portal intake page.
| title | Configure the Preliminary Verification Checklist UI in Social Benefits Playbook |
| description | Configure the preliminary verification checklist to determine if an applicant is eligible to begin an application for one or more social benefits. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/government-industry/psds-configure-preliminary-verification-ui-sbp.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configure Eligibility Rules EngineSocial Benefits PlaybookPlaybooks and SolutionsConfigure agent workspacesConfigurePublic Sector Digital Services \(PSDS\) |