Exploring Urban Planning & Permitting Administration

---
title: Exploring Urban Planning & Permitting Administration
description: The Public Sector Urban Planning & Permitting Administration solutions workspaceis a process solution platform for government land management, designed to modernize property administration, streamline permitting workflows, and enable evidence-based urban planning decisions.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/government-industry/psds-explore-urb-plan-admin.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Playbooks and Solutions, Explore, Public Sector Digital Services \(PSDS\)]
---

# Exploring Urban Planning & Permitting Administration

The Public Sector Urban Planning & Permitting Administration solutions workspaceis a process solution platform for government land management, designed to modernize property administration, streamline permitting workflows, and enable evidence-based urban planning decisions.

Land management agencies can use Urban Planning & Permitting Administration as a structured way to manage complex property portfolios, zoning regulations, and permitting workflows with a government-optimized data model supporting cross-jurisdictional land administration. With a foundation of property-centric data models, planning workflows, and enterprise-grade architecture,Urban Planning & Permitting Administration helps provide agencies with the structure they need to transform fragmented land records and spreadsheet-driven permitting processes into a single source of truth for urban planning operations.

With Urban Planning & Permitting Administration, government agencies can:

-   Unify property records across parcels, structures, units, and ownership/interest data for comprehensive land administration
-   Accelerate permitting workflows and reduce administrative burden through streamlined applications and routing
-   Enable evidence-based planning with integrated zoning, regulatory applicability, and land-use planning data
-   Strengthen governance and compliance through ACLs, role-based access controls, and audit-grade lineage tracking
-   Scale operations without proportional cost increases with a modular, extensible architecture supporting diverse regulatory environments
-   Integrate seamlessly with License & Permit and other PSDS applications for end-to-end service delivery