Investigative Case Management case details form

---
title: Investigative Case Management case details form
description: The Investigative Case Management case details form help an investigator capture the preliminary information for an investigative case.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/government-industry/psds-icm-ref-case-form.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Investigative Case Management case forms, Investigative Case Management reference, Reference, Public Sector Digital Services \(PSDS\)]
---

# Investigative Case Management case details form

The Investigative Case Management case details form help an investigator capture the preliminary information for an investigative case.

|Field|Description|
|-----|-----------|
|Classification Code|Classification Code of the case.|
|Case Title|Title of the case.|
|Case Summary|Summary of the case.|
|Source From|Where the case originated from.|
|Source Description|Description of where the case originated from.|
|Assigned office|The agency office to which the case is assigned and being investigated by. Auto-populated based off the logged-in user.|
|Originating office|The agency office where the case originated. Auto-populated based off the logged-in user.|
|Division group|Division group of the agency handling the case.|
|Case initiated by|Name or type of individual that the case was initiated by.|
|Supervisory Reviewer|Supervisory Agent assigned to review the case.|
|Investigative Feasibility|Investigative Feasibility of the case.|
|Priority|Priority of the case.|
|Investigation level|Investigation level of the case.|