Create a business contact account from license or permit application data

task australia Updated Sep 10, 2026 1 min read psds-multi-party-create-business-contact.md

Use the contact information for related parties entered on a license or permit application to create business contact accounts.

Before you begin

Role required: sn_gsm.constituent_agent, sn_gsm.relationship_agent, sn_gsm.government_service_manager, sn_gsm.business_agent, sn_gsm.agency_constituent_agent, sn_gsm.agency_manager, sn_gsm.agency_agent

Procedure

Navigate to the Public Sector Workspace and select lnteractions > All.
Select the interaction number to open an existing interaction record, or select the new icon [Omitted image "new-icon.png"] Alt text: New icon. to create an interaction.
Select the interaction type and assign the interaction to a user.
Enter a short description of the interaction.
Select Save.
Select Create Business and fill in the fields.
Select Submit.

Keywords Create a business contact account from license or permit application dataCreate a business contact account

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---
title: Create a business contact account from license or permit application data
description: Use the contact information for related parties entered on a license or permit application to create business contact accounts.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/government-industry/psds-multi-party-create-business-contact.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [Create a business contact account from license or permit application data, Create a business contact account]
breadcrumb: [Using License and Permit Administration, Playbooks, Use, Public Sector Digital Services \(PSDS\)]
---

# Create a business contact account from license or permit application data

Use the contact information for related parties entered on a license or permit application to create business contact accounts.

## Before you begin

Role required: sn\_gsm.constituent\_agent, sn\_gsm.relationship\_agent, sn\_gsm.government\_service\_manager, sn\_gsm.business\_agent, sn\_gsm.agency\_constituent\_agent, sn\_gsm.agency\_manager, sn\_gsm.agency\_agent

## Procedure

1. Navigate to the Public Sector Workspace and select **lnteractions** &gt; **All**.

2. Select the interaction number to open an existing interaction record, or select the new icon \[Omitted image "new-icon.png"\] Alt text: New icon. to create an interaction.

3. Select the interaction type and assign the interaction to a user.

4. Enter a short description of the interaction.

5. Select **Save**.

6. Select **Create Business** and fill in the fields.

7. Select **Submit**.