Public Sector Digital Services Data Model

---
title: Public Sector Digital Services Data Model
description: Learn about the Public Sector Digital Services application by viewing data model and role relationship diagrams. These diagrams show the relationships between the tables and roles within the application and provide an overall picture of how the Public Sector Digital Services application operates.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/government-industry/public-sector-digital-services-data-model.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Reference, Public Sector Digital Services \(PSDS\)]
---

# Public Sector Digital Services Data Model

Learn about the Public Sector Digital Services application by viewing data model and role relationship diagrams. These diagrams show the relationships between the tables and roles within the application and provide an overall picture of how the Public Sector Digital Services application operates.

## Public Sector Digital Services Data model

The flexibility of the Public Sector Digital Services platform provides you with data models that you can extend and leverage to fit your needs.

-   **[Public Sector Digital Services Core Data Model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-data-model-core.md)**  
Public Sector Digital Services Core application provides a framework to enable institutions to organize and manage their data effectively to meet their business needs. This section introduces Public Sector Digital Services Core and explains its purpose and key data design components.
-   **[Public Sector Digital Services Service Request Playbook Data Model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-data-model-sr-playbook.md)**  
This section outlines the Service Request Playbook data model and the tables installed with the Service Request application.
-   **[Public Sector Digital Services Information Request Administration Data Model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-data-model-ir-playbook.md)**  
This section outlines the Information Request data model and the tables installed with the Information Request application.
-   **[Public Sector Digital Services License and Permit Administration Data Model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-data-model-lp-playbook.md)**  
This section outlines the License and Permit data model and the tables installed with the License and Permit application.
-   **[Public Sector Digital Services Social Benefits Data Model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-data-model-sb-playbook.md)**  
This section outlines the Social Benefits data model and the tables installed with the Social Benefits application.
-   **[Public Sector Digital Services Grants Management Data Model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-data-model-gm.md)**  
This section outlines the Grants Management data model and the tables installed with the Grants Management application.
-   **[Investigative Case Management Data Model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-data-model-icm.md)**  
This section outlines the Investigative Case Management data model and the tables installed with the Investigative Case Management application.
-   **[Service Applicant Data Model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-data-model-service-applicant.md)**  
This section outlines the Service Applicant data model and the Service Applicant Information and Service Applicant Program Management tables that are installed.
-   **[Identity Provider Integration Data Model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-identity-framework-dm.md)**  
The Identity Provider Integration \(sn\_idp\_integ\) plugin provides ServiceNow developers the data model foundation to develop OpenID Connect \(OIDC\) integrations to authenticate and verify constituent identities through approved government OIDC providers — ID.me \(US\), myID \(Australia\), GOV.UK One Login \(UK\) — replacing email-only identification. The Identity Provider Integration standardizes and enhances the identity verification process, delivering a provider-neutral OIDC framework for capturing and storing identity provider data, including identity provider issuer, identity provider ID, and assurance level from OIDC providers.
-   **[Urban Planning & Permitting Administration Data Model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/government-industry/psds-uppa-data-model.md)**  
The Urban Planning & Permitting Administration provides the data model foundation for ServiceNow developers and administrators to develop integrations with License and Permit Administration to modernize property administration, streamline permitting workflows, and enable evidence-based urban planning decisions.