Register for the Government Service Portal as a constituent, business contact, or user

task australia Updated Sep 10, 2026 1 min read register-gsm-portal-user.md

Register for the Public Sector Digital Services Government Service Portal so that you can search for information, request assistance from a government service agent, apply for a grant, license, or permit, or track the status of your request.

Before you begin

Role required: none

Procedure

Navigate to the Government Service Portal.
In the portal header, select Register.

Note: Public Sector Digital Services does not support configuring of external user self-registration.
Select whether you want to register as a Constituent, a Business contact, or a Business.
Fill in the fields on the registration form.

Your email address must be unique. If you enter an address that is already in the system, you receive an error message. Try again with a different email address.
Select the Security Code check box, complete the CAPTCHA validation, and select Verify.
When prompted to agree to the privacy policy and to the community terms and conditions, select the agree check box.
Select Sign Up.

A verification email is sent to the email address that you provided.
Select the link in the email to verify your email address.

Result

Your registration is complete. You can now log in to the Government Service Portal.

Keywords How to Register for the Government Service PortalRegister for the Government Service Portal

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---
title: Register for the Government Service Portal as a constituent, business contact, or user
description: Register for the Public Sector Digital Services Government Service Portal so that you can search for information, request assistance from a government service agent, apply for a grant, license, or permit, or track the status of your request.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/government-industry/register-gsm-portal-user.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [How to Register for the Government Service Portal, Register for the Government Service Portal]
breadcrumb: [Government Service Portal, Portals, Use, Public Sector Digital Services \(PSDS\)]
---

# Register for the Government Service Portal as a constituent, business contact, or user

## Before you begin

Role required: none

## Procedure

1. Navigate to the Government Service Portal.

2. In the portal header, select **Register**.

**Note:** Public Sector Digital Services does not support configuring of external user self-registration.

3. Select whether you want to register as a **Constituent**, a **Business contact**, or a **Business**.

4. Fill in the fields on the registration form.

Your email address must be unique. If you enter an address that is already in the system, you receive an error message. Try again with a different email address.

5. Select the **Security Code** check box, complete the CAPTCHA validation, and select **Verify**.

6. When prompted to agree to the privacy policy and to the community terms and conditions, select the agree check box.

7. Select **Sign Up**.

A verification email is sent to the email address that you provided.

8. Select the link in the email to verify your email address.

## Result

Your registration is complete. You can now log in to the Government Service Portal.