Configure Care Team Mobile
Set up the Care Team Mobile application.
Configuration overview
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Activate the Care Team Mobile plugin [com.sn_cto_mobile] if you have the admin role. This plugin includes demo data and activates related plugins if they aren’t already active.
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Assign roles for Care Team Mobile users
User access for Care Team Mobile is based on whether users have been assigned the Team Member or Team Manager role.
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User criteria for Care Team Mobile
Review the user criteria records provided for each care team support role.
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Apply user criteria to Field Service Management Mobile quick actions
Apply the user criteria records to Field Service Management Mobile quick-action icons so that each role sees only the icons relevant to its work.
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Enable Push Notifications for Care Team Mobile
Push notifications for Care Team Mobile must be enabled manually.
---
title: Configure Care Team Mobile
description: Set up the Care Team Mobile application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/care-team-mobile-configuring.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Care Team Mobile, Healthcare Operations, Healthcare and Life Sciences]
---
# Configure Care Team Mobile
Set up the Care Team Mobile application.
## Configuration overview
1. [Activate Care Team Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/cto-mobile-install.md)
Activate the Care Team Mobile plugin \[com.sn\_cto\_mobile\] if you have the admin role. This plugin includes demo data and activates related plugins if they aren’t already active.
2. [Assign roles for Care Team Mobile users](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/cto-mobile-assign-roles.md)
User access for Care Team Mobile is based on whether users have been assigned the Team Member or Team Manager role.
3. [User criteria for Care Team Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/cto-mobile-user-criteria.md)
Review the user criteria records provided for each care team support role.
4. [Apply user criteria to Field Service Management Mobile quick actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/cto-mobile-apply-user-criteria.md)
Apply the user criteria records to Field Service Management Mobile quick-action icons so that each role sees only the icons relevant to its work.
5. [Enable Push Notifications for Care Team Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/cto-mobile-enable-push-notifications.md)
Push notifications for Care Team Mobile must be enabled manually.
| title | Configure Care Team Mobile |
| description | Set up the Care Team Mobile application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/care-team-mobile-configuring.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Care Team MobileHealthcare OperationsHealthcare and Life Sciences |