Configure Care Team Portal

---
title: Configure Care Team Portal
description: Set up the Care Team Portal, including embedding it in Epic Hyperspace via Hyperdrive with SMART on FHIR authentication.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/care-team-portal-configuring.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Care Team Portal, Healthcare Operations, Healthcare and Life Sciences]
---

# Configure Care Team Portal

Set up the Care Team Portal, including embedding it in Epic Hyperspace via Hyperdrive with SMART on FHIR authentication.

## Configuration overview

1.  [Embedding Care Team Portal in Epic Hyperspace via Hyperdrive](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/configure-care-team-portal.md)

    Embed the Care Team Portal in Epic Hyperspace via Hyperdrive and authenticate users with SMART on FHIR.

2.  [Enable ServiceNow Otto for AI Search for case intake](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/hco-now-assist-enable-ai-search.md)

    Let care team members start case intake from the portal search menu.

3.  [Promote ServiceNow Otto for Virtual Agent for Care Team Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/hco-now-assist-promote.md)

    Optional: Promote the Request care team assistance agentic workflow so it appears in the portal chat.