Create a group for all location managers in Care Team Operations for Facilities

---
title: Create a group for all location managers in Care Team Operations for Facilities
description: Create a group for location managers with the sn\_customerservice.svc\_location\_manager role assigned so that users added to this group inherits the collection of roles for Care Team Operations for Facilities.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/cto-facilities-create-group-managers.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Care Team Operations for Facilities, Healthcare Operations, Healthcare and Life Sciences]
---

# Create a group for all location managers in Care Team Operations for Facilities

Create a group for location managers with the **sn\_customerservice.svc\_location\_manager** role assigned so that users added to this group inherits the collection of roles for Care Team Operations for Facilities.

## Before you begin

Role required: admin

## About this task

If you don't have existing groups already created for your facilities location managers, you can create a group to associate users to this role. You can also assign this role to users individually.

## Procedure

1.  Navigate to **All** > **User Administration** > **Groups**.

2.  Select **New**.

3.  In the name field, enter a name for your team member group.

4.  Fill in the other fields as needed.

5.  Navigate to the roles related list.

6.  Select **Edit**.

7.  Add the **sn\_customerservice.svc\_location\_manager** and **sn\_cto\_facilities.loc\_support\_agent** roles into the Roles list.

8.  Select **Save**.


## Result

A user group has been created for your facilities department location managers.