Create support requests using Care Team Mobile

---
title: Create support requests using Care Team Mobile
description: Use Care Team Mobile to create requests for supporting departments directly from your mobile device.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/cto-mobile-create-requests.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Care Team Mobile, Healthcare Operations, Healthcare and Life Sciences]
---

# Create support requests using Care Team Mobile

Use Care Team Mobile to create requests for supporting departments directly from your mobile device.

The following plugins are supported by Care Team Mobile:

-   Care Team Operations for Healthcare IT
-   Care Team Operations for Biomed
-   Care Team Operations for Facilities
-   Care Team Operations for Environmental Services

-   [Create a support request in Care Team Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/cto-mobile-create-support-request.md)

    Use Create a request in Care Team Mobile to create support requests directly from your mobile device.

-   [Track a submitted request in Care Team Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/cto-mobile-track-requests.md)

    Use Track requests in Care Team Mobile to track all requests submitted by you or your team.

-   [Cancel a submitted request in Care Team Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/cto-cancel-submitted-request.md)

    Cancel a submitted request in Care Team Mobile by locating the request and selecting Cancel case from the action menu.

-   [Scan an asset to create a support request in Care Team Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/cto-mobile-create-request-asset-scan.md)

    Use Scan asset in Care Team Mobile to generate support requests by scanning bar codes attached to assets.

-   [Browse locations to create a support request in Care Team Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/cto-mobile-create-request-browse-locations.md)

    Use Browse locations in Care Team Mobile to browse and create support requests for specific locations.


You can also create a request conversationally by chat or by phone instead of using these forms. See [Request care team assistance agentic workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-operations-core/hco-now-assist-request-assistance.md) and [Care Team Operations Case Creation AI voice agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-operations-core/hco-now-assist-voice-agent.md).

**Related topics**  


[Request care team assistance agentic workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-operations-core/hco-now-assist-request-assistance.md)

[Care Team Operations Case Creation AI voice agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-operations-core/hco-now-assist-voice-agent.md)