Activate Care Team Mobile

---
title: Activate Care Team Mobile
description: Activate the Care Team Mobile plugin \[com.sn\_cto\_mobile\] if you have the admin role. This plugin includes demo data and activates related plugins if they aren’t already active.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/cto-mobile-install.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure Care Team Mobile, Care Team Mobile, Healthcare Operations, Healthcare and Life Sciences]
---

# Activate Care Team Mobile

Activate the Care Team Mobile plugin \[com.sn\_cto\_mobile\] if you have the admin role. This plugin includes demo data and activates related plugins if they aren’t already active.

## Before you begin

Role required: admin

The following plugins are activated with Care Team Mobile:

-   com.sn\_mab
-   sn\_mab\_api

To complete care team tasks from a mobile device, Field Service Management Mobile \[sn\_fsm\_mobile\] version 29.2.3 must be installed. For more information, see [Complete care team tasks in Care Team Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/cto-mobile-complete-care-team-tasks.md).

## Procedure

1.  Navigate to **All** > **System Applications** > **All Available Applications** > **All**.

2.  Find the \[com.sn\_cto\_mobile\] plugin using the filter criteria and search bar.

3.  If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.

4.  Select **Install**.