Track a submitted request in Care Team Mobile

---
title: Track a submitted request in Care Team Mobile
description: Use Track requests in Care Team Mobile to track all requests submitted by you or your team.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/cto-mobile-track-requests.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create support requests using Care Team Mobile, Care Team Mobile, Healthcare Operations, Healthcare and Life Sciences]
---

# Track a submitted request in Care Team Mobile

Use **Track requests** in Care Team Mobile to track all requests submitted by you or your team.

## Before you begin

Role required: Team member, Team manager

## About this task

\[Omitted image "hcls-cto-mobile-track-requests.png"\] Alt text: Track a request in Care Team Mobile.

## Procedure

1.  In Care Team Mobile, navigate to the **Track requests** section on the landing page.

2.  Select the type of request that you want to track, or select **All** to display all requests.

3.  View all submitted requests organized as follows:

    -   **All active** - Displays all open requests created by either yourself or your team.
    -   **By me** - Displays all open requests created by you.
    -   **All inactive** - Displays all completed or canceled requests.
    Care team cases use different tabs, displayed in the following order:

    -   **Assigned to me** - Displays care team cases assigned to you.
    -   **All active** - Displays all open care team cases.
    -   **All inactive** - Displays all completed or canceled care team cases.
4.  Select **Filters** to filter or sort all requests based on conditions you specify.

5.  Select a request to view its details.