Input Care team case details into the Care team activities playbook
task australia Updated Sep 10, 2026 1 min read ctwm-cta-care-team-case.md
Complete the Care team case playbook stage in the Care team activities playbook.
Before you begin
Role required: sn_cto.loc_support_agent and sn_hco_orc.plan_author
Procedure
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In the Care team activities playbook, navigate to the Care team case stage.
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Provide a Short description.
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Set the Priority.
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Enter a detailed description.
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Select Save & continue.
What to do next
Input Care team task details into the Care team activities playbook
38 lines · 1.2 KB
--- title: Input Care team case details into the Care team activities playbook description: Complete the Care team case playbook stage in the Care team activities playbook. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/ctwm-cta-care-team-case.html release: australia topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Care team activities playbook, Care Team Work Management, Healthcare Operations, Healthcare and Life Sciences] --- # Input Care team case details into the Care team activities playbook Complete the **Care team case** playbook stage in the Care team activities playbook. ## Before you begin Role required: sn\_cto.loc\_support\_agent and sn\_hco\_orc.plan\_author ## Procedure 1. In the **Care team activities playbook**, navigate to the **Care team case** stage. 2. Provide a **Short description**. 3. Set the **Priority**. 4. Enter a detailed description. 5. Select **Save & continue.** ## What to do next [Input Care team task details into the Care team activities playbook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/ctwm-cta-care-team-task.md)
| title | Input Care team case details into the Care team activities playbook |
| description | Complete the Care team case playbook stage in the Care team activities playbook. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/ctwm-cta-care-team-case.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Care team activities playbookCare Team Work ManagementHealthcare OperationsHealthcare and Life Sciences |