Enter Schedule details in the Care team activities playbook
task australia Updated Sep 10, 2026 1 min read ctwm-cta-schedule.md
Complete the Schedule playbook stage in the Care team activities playbook.
Before you begin
Role required: sn_cto.loc_support_agent and sn_hco_orc.plan_author
About this task
The Care team activities playbook uses the same PWM Schedule activity as the Operational rounding playbook.
Procedure
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In the Care team activities playbook, navigate to the Schedule stage.
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Choose the cadence at which you want this plan's cases and tasks created:
- Immediate - Generates the care team cases and tasks immediately upon publishing this plan.
- One time - Generates the care team cases and tasks at a future date as specified in Effective start date in Schedule details.
- Recurring - Generates the care team cases and tasks at the date specified in Effective start date in Schedule details. It then recurs a series of days thereafter as specified in Lead time [in days].
-
Select Save & continue.
What to do next
41 lines · 1.7 KB
---
title: Enter Schedule details in the Care team activities playbook
description: Complete the Schedule playbook stage in the Care team activities playbook.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/ctwm-cta-schedule.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Care team activities playbook, Care Team Work Management, Healthcare Operations, Healthcare and Life Sciences]
---
# Enter Schedule details in the Care team activities playbook
Complete the **Schedule** playbook stage in the Care team activities playbook.
## Before you begin
Role required: sn\_cto.loc\_support\_agent and sn\_hco\_orc.plan\_author
## About this task
The Care team activities playbook uses the same PWM Schedule activity as the Operational rounding playbook.
## Procedure
1. In the **Care team activities playbook**, navigate to the **Schedule** stage.
2. Choose the cadence at which you want this plan's cases and tasks created:
- **Immediate** - Generates the care team cases and tasks immediately upon publishing this plan.
- **One time** - Generates the care team cases and tasks at a future date as specified in **Effective start date** in **Schedule details**.
- **Recurring** - Generates the care team cases and tasks at the date specified in **Effective start date** in **Schedule details**. It then recurs a series of days thereafter as specified in **Lead time \[in days\]**.
3. Select **Save & continue**.
## What to do next
[Review and publish a Care team activities task plan](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/ctwm-cta-plan-summary.md)
| title | Enter Schedule details in the Care team activities playbook |
| description | Complete the Schedule playbook stage in the Care team activities playbook. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/ctwm-cta-schedule.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Care team activities playbookCare Team Work ManagementHealthcare OperationsHealthcare and Life Sciences |