Care team activities playbook in Care Team Work Management
The Care team activities playbook guides plan authors through building recurring, unit-level task plans directly within Care Team Work Management.
The Care team activities playbook enables care team task plan authors to define a recurring or one-time activities plan once, such as a daily unit safety check or a routine equipment inspection. The system then automatically generates care team cases and tasks for every selected team or unit according to a configured schedule.
Unlike the Create a care team task plan using the Operational rounding playbook, the Care team activities playbook works directly at the care team case and task level. It does not create a healthcare orchestration case. For multi-unit programs that require hospital-wide coordination and reporting, use the Operational rounding playbook instead.
Note: The Care team activities playbook requires the Care Team Work Management [sn_cto] plugin.
For more information on creating a task plan template using the Care team activities playbook, see Create a task plan using the Care team activities playbook.
--- title: Care team activities playbook in Care Team Work Management description: The Care team activities playbook guides plan authors through building recurring, unit-level task plans directly within Care Team Work Management. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/ctwm-cta-work-plan-overview.html release: australia topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Explore, Care Team Work Management, Healthcare Operations, Healthcare and Life Sciences] --- # Care team activities playbook in Care Team Work Management The **Care team activities playbook** guides plan authors through building recurring, unit-level task plans directly within Care Team Work Management. The **Care team activities playbook** enables care team task plan authors to define a recurring or one-time activities plan once, such as a daily unit safety check or a routine equipment inspection. The system then automatically generates care team cases and tasks for every selected team or unit according to a configured schedule. Unlike the [Create a care team task plan using the Operational rounding playbook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/ctwm-operational-rounding-playbook.md), the Care team activities playbook works directly at the care team case and task level. It does not create a healthcare orchestration case. For multi-unit programs that require hospital-wide coordination and reporting, use the Operational rounding playbook instead. **Note:** The Care team activities playbook requires the Care Team Work Management \[sn\_cto\] plugin. For more information on creating a task plan template using the Care team activities playbook, see [Create a task plan using the Care team activities playbook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/ctwm-cta-playbook.md).
| title | Care team activities playbook in Care Team Work Management |
| description | The Care team activities playbook guides plan authors through building recurring, unit-level task plans directly within Care Team Work Management. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/ctwm-cta-work-plan-overview.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ExploreCare Team Work ManagementHealthcare OperationsHealthcare and Life Sciences |